T40P & T46G Park bug

[ppigmans]

Hi,

I got the following issue
I upgraded 5 Yealink T40P's and 1 Yealink T46G to its latest firmware for 3cx (**.83.0.55)

Now, every 15 minutes the park beep plays, the sound that plays when you have someone on hold

It was directly after the update and i am unable to find anything within the phone itself & the 3cx server.

Can anyone help me?

 

[phonemaster]

Hi,

I got the following issue
I upgraded 5 Yealink T40P's and 1 Yealink T46G to its latest firmware for 3cx (**.83.0.55)

Now, every 15 minutes the park beep plays, the sound that plays when you have someone on hold

It was directly after the update and i am unable to find anything within the phone itself & the 3cx server.

Can anyone help me?

Hi,
Wasn't able to reproduce your issue.
Tried several models (T46G, T48G, T40P and T40G), kept the calls parked for 20 minutes but didn't get any beeps on the phones.

What is the 3cx PBX version? Try to update it to latest SP6 version.
Are they provisioned using the 3cx default provisioning template?
If not, try to provision them using the 3cx default provisioning template and check again.

 

[ppigmans]

Hi phonemaster,

i think i formulated my problem wrong.

The problem is that there was never a parked call or holded call,
i updated the phones and the problem began, i will check with the default template

 

[phonemaster]

Hi phonemaster,

i think i formulated my problem wrong.

The problem is that there was never a parked call or holded call,
i updated the phones and the problem began, i will check with the default template

Hi ppigmans,
Can you please tell me the exact call scenario when you hear a beep? Who calls whom and what happens?
What call is it? Are any other devices (like gateways) or VoIP providers are involved in that call?

Yea, please try using the default template...

 

[ppigmans]

Hi Phonemaster,

We just provisioned a phone with the default 3cx template, no call is being made and there a direct line to the server, the voip provider is a generic provider.

so again, No call is made when the beep happens, the horn is on the phone and it beeps.

 

[phonemaster]

Hi Phonemaster,

We just provisioned a phone with the default 3cx template, no call is being made and there a direct line to the server, the voip provider is a generic provider.

so again, No call is made when the beep happens, the horn is on the phone and it beeps.

Still can't reproduce.
The yealink phone beeps only when it receives a new Voice Mail notification from the PBX (any PBX).
So it looks like every 15 mins you are receiving a new Voice Mail
Check the Voice Mail box.