TAPI

[3cx newbie]

I'm trying to integrate with a 3cx using TAPI.

I posted a while ago about this, but had to move onto other priorities, but now trying to get this working.

Previous post;

https://www.3cx.com/community/threads/multi-line-tapi-not-working.49693/

The customer has a standard 3cx system (i.e. not PRO). Version 15.5.0.

I'm trying to use the phone dialer in windows to place a call, but get an error. I've turned on logging, and in the log file get the following error;



There is no physical phone connected to this server, but the 3cx client is installed/working.

Does a physical phone need to be connected on the machine the multi-line tapi driver is installed?

Thanks

 

[edossantos]

Hi @3cx newbie,

Please note that TAPI is only available in PRO or ENT editions:
https://www.3cx.com/ordering/pricing/

Because of this, 3CXPhone is not loading the TAPI plugin, and then TAPI can't find the line. You will need to upgrade to PRO to get this working.

Kind regards.

 

[3cx newbie]

Thanks for the reply @edossantos

Do you provide an evaluation PRO license, so we can check to see if this works before purchasing the upgrade?

Thanks

 

[edossantos]

I'm not sure, you would have to ask that to your sales contact...