The Grandstream gxw4104 gateway stops responding

[Alexandre Peloquin]

The gateway unregisters from my 3CX server after a few hours and it no longer responds. We have to manually restart it for it to work again.

I tried to configure the server syslog for information, but that does not seem to work. I would like some help configuring my server syslog or using Telnet to see the log.

The Gateway is up to date as well as my 3CX. It works very well, that it stops working for no reason.

 

[cobaltit]

Sounds like a Grandstream issue. Have you tried their forums/support?

 

[leejor]

Is it new? Did the issue just start "out of the blue", or were there other changes (network, firmware, server update), happening about the same time it began this?