Unable to apply Update V11

[leejor]

When attempting to apply the Version 11 heartbleed Update, I tick the box, click Download selected, get the notification that the a services need to be stopped, do you want to proceed..., click yes, and i get a small window lableled 3CX Interface. In it is a yellow triangle with an exclamation mark and the words...update.checker.filelocked.

I've never come across this before. has anyone else ? thanks

This is on a freshly installed Win 7 machine.

3CX and the PC have been restarted a couple of times.

 

[bardissi]

No the only problem I had was with the fact we missed the "You must apply the .net update so that the services will start" message on that blog entry.

 

[roland_3CX]

Hi Bardissi,

Are you using the standalone or Multi tenant? Also, which updated are you attempting to apply? please inform. I would also recommend to open a support ticket on the 3CX portal.

Thank you.

 

[complex1]

Hi leejor,

Have you installed visual studio c++ 2008 sp1 redistributable before upgrading?

 

[leejor]

Have you installed visual studio c++ 2008 sp1 redistributable before upgrading?

Not that I recall. After the initial Win 7 install, I only added what was requested to allow for the 3CX install. I won't have a chance until the weekend to try out your suggestion. Thanks