Unresolved dependencies and conflicts on 3CX Debian installation from ISO

[voipdevice]

Hi,
I have a problem with clean installation from ISO file. Installation script is not started after Debian installation. I tried update&&upgrade the system and then add 3cx repo to the list.
But when I try run the command:

sudo apt install 3cxpbx

debian returns:

root@debian:/home/pavel# sudo apt install 3cxpbx
Reading package lists... Done
Building dependency tree      
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
3cxpbx : Depends: libc6 (>= 2.24) but 2.19-18+deb8u10 is to be installed
          Depends: libstdc++6 (>= 6.3.0) but 4.9.2-10+deb8u2 is to be installed
          Depends: nginx
          Depends: unattended-upgrades but it is not going to be installed
          Depends: libgdiplus (>= 4.2) but it is not going to be installed
          Depends: tcpdump but it is not going to be installed
          Depends: postgresql (>= 9.6) but it is not going to be installed
          Depends: libssl1.0.2 but it is not installable
          Depends: libicu57 but it is not installable
          Depends: libcurl3 (>= 7.52.1) but it is not going to be installed
          Conflicts: libssl1.0.0 but 1.0.1t-1+deb8u11 is to be installed
E: Unable to correct problems, you have held broken packages.

Why I have error from pre-prepared image?

 

[Alphabetic]

What happens when to try removing

Apt-get remove –purge 3cxpbx

then follow these commands

https://www.3cx.com/docs/manual/installing-debian-linux-pbx/

 

[voipdevice]

What happens when to try removing

Apt-get remove –purge 3cxpbx

then follow these commands

https://www.3cx.com/docs/manual/installing-debian-linux-pbx/

Hi,
3cx is not installed yet. Nothing to remove

 

[cobaltit]

This is the 3CX ISO? Sounds like you might have bad image. Unfortunately 3CX doesn't post checksums but I'd drive downloading the image, perhaps from another computer:

https://downloads-global.3cx.com/downloads/debian9iso/debian-amd64-netinst-3cx.iso

 

[voipdevice]

This is the 3CX ISO? Sounds like you might have bad image. Unfortunately 3CX doesn't post checksums but I'd drive downloading the image, perhaps from another computer:

https://downloads-global.3cx.com/downloads/debian9iso/debian-amd64-netinst-3cx.iso

Hi, thank you for an idea. I will try to download image again. What do you think about wrong BIOS settings and probable problem with program raid 1?

 

[voipdevice]

I solved this problem. It was in the wrong 3cx repository which is designed for Debian 9 "Stretch". The ISO image that is located in the download section is still Debian 8 Jesse. But the installation instructions already contain the updated "Stretch" repository - https://www.3cx.com/docs/manual/installing-debian-linux-pbx/

I replaced "Stretch" to "Jessie" in the repo links (included in this file /etc/apt/sources.list.d/3cxpbx.list ) and problem was solved.
I think 3CX team should make a few changes to the instructions and download section:

1. Add checksums near ISO images
2. Add version of distro . Users will think that latest version of Debian is included in ISO.
3. Add two different instructons to the installation manual for Debian 8 and Debian 9.

 

[KyriakosP]

Hi @voipdevice,

It seems that you installed the deprecated Debian Jessie-based ISO which is not compatible with v16, as described in the installation guide.
Please download the latest version available as referred to in the installation guide.

 

[jed]

Hi.
We seems to have the same problem - we are using the newest ISO, that contains a Stabel 3CX, a Beta SBC and a Stabel SBC. The 3CX installation does not start after the reboot dscribed in step 16 in the guide (https://www.3cx.com/docs/manual/installing-debian-linux-pbx/).
It just come up with the root login, as Debian GNU/Linux 9 <hostname> tty1,
When I log in, nothing happens (It dosent start the 3CX Configuration).
Running sudo apt install 3cxpbx - it states that 3cxpbx are already the newewst version (16.0.2.900).

How can I trigger the 3CX Installation from here?

Thank you

 

[NickD_3CX]

Hi everyone, I just checked and indeed the "Jessie" ISO was available up until about a week ago in 1-2 links on our website. Probably that is where you got it from.

Anyhow, we have now updated all links on our website so all are now pointing to the new Stretch ISO.

Thanks for letting us know!

 

[jed]

That seems to fix it, now it are 16.0.2.910 it installed, and I do now see the Configuration Tool

Thank you