Unsupported sip phone - Aastra 9143i

[cbroessel]

I have a stockpile of 9143i phones. i would like to use them on my first 3cx install - an inhouse system for me to demo and for practice for the certification test. i have it connected and its recieving calls, but nothing goes out - i cant call vm or other exts. i'm pretty sure i have my phone set up properly, i'm just wondering if maybe i don't have the model right in the provisioning screen. but as its not an option, i'm not sure what to select for the model. any advice? thanks

chris

 

[craigreilly]

this is in the soft phone forum so may not get a ton of replies...
do you see anything in the Log Files of 3cx server when making the call?

 

[cobaltit]

Hey Chris,

If you are just using it for testing, then I would just manually provision the phone per the following guide:

http://www.3cx.com/sip-phones/aastra/



If you are planning on doing a large deployment, then you would be best served to manually configure a single phone and then dump the config out, and then copy that per phone in the provisioning folder, making the necessary changes. Or you could try your hand at making a custom template.