upgrading to V20

[rbergthold]

All,

updating looks pretty straight forward. However, i get the following when attempting to update our NFR system to Version 20:

[33m====== [12:46:03] Preparation: Not enough CPU cores. At least 2 CPU cores are required for a smooth upgrade.[39m
[33m====== [12:46:03] Upgrade Result: *******************************************[39m
{
"result": "aborted",
"time": "21-03-2024 12:46:03",
"title": "Insufficient CPU cores",
"message": "There are not enough CPU cores. Please make sure there are at least 2 CPU cores before upgrading."
}
::FAIL::

I also found the following:

Subscription Details
3CX Version: 18.0
Type: Annual
Edition: 3CX Enterprise
Simultaneous Calls: 32
Subscription expires in: 3937 days
Hosting expires in: 3937 days

NFR subscriptions cannot be upgraded.​

My question is: is this (NFR subs cannot be upgraded) speaking of updating firmware from Ver18 to Ver20 or something else?

 

[Charles_3CX]

The first part of the log refers to the fact that the system needs a minimum of 2 CPU cores to allow the update from version 18 to 20. The subscriptions can not be upgraded, but the 3cx system can if the resources are in place.

 

[rbergthold]

what are my options for systems on Ligthsail that I have running 1 vCPU? I don't ever remember reading anywhere that 2CPU cores were going to be required.

 

[VoIPTools]

Two cores is a new requirement for V20, and the smallest Lightsail now has two cores.

 

[SteveITS]

reading anywhere that 2CPU cores were going to be required.

https://www.3cx.com/blog/releases/v20-upgrade-checklist-faq/