Solved User constantly showing as "unregistered"

[TLCtech]

I have a user who is always showing as "unregistered". When I look from the user's end, it says she is available for calls. She is getting messages and replying. I am not sure why it shows as "unregistered". Any help is appreciated. Thanks.

EDIT! FOund my answer just after posting this. https://www.3cx.com/community/threads/v20-0-new-remote-users-are-showing-as-not-registered.124599/

 

[Charles_3CX]

This is the required is version 20. Glad you found your answer.