User Membership Overview for Queues & Ring Groups

Ronald Lysmont

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It would be very useful if the Users > View tab showed not only the departments a user belongs to, but also all Call Queues and Ring Groups the user is a member of.

Additionally, allowing administrators to directly check/uncheck a user’s membership in a Queue or Ring Group from this view would simplify management and reduce the number of clicks required for common administrative tasks. This would improve visibility and efficiency, especially in larger deployments.
 
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