Solved v15.5 refuses to answer any calls

[[email protected]]

I have just migrated from v14 to v15.5.

I think I have everything setup right, but for some reason the PBX just seems to refuse to pickup the call so to speak. The calls are clearly hitting 3CX as I see them in the call logs, but it just seems to hang up instantly.

In my calls logs I see this:


Edit / update:
The problem seems to have fixed itself after I ran the firewall check which will have restarted some of the services.
So for anyone else seeing 'Not Answered' in the column 'Talking' and pulling their hair out wondering what the hell is going on, try restarting the server

 

[Sopock]

Yes, that magic is well known to @Mark Pratt.

 

[YiannisH_3CX]

Hello @[email protected]

Glad to hear the issue is resolved. Please keep an eye on it and let us know if you face any more issues.