V18 - Report per inbound rule

[bengall]

Hi All,

We have a customer who has requested a number of marketing numbers set up so they can track campaigns.
They've asked that each number has it's own report generated weekly.
I thought I had this down by creating a report, that used "To" > "Number" > [DID Number], but this just produced an empty report.

I can see this has been asked before with no response:

Thread 'Call Reports - for inbound number'

Sep 25, 2019

Hi,

I have a client that wishes to report on all inbound calls by inbound DID only for one at a time.

Essentially a weekly report detailing all calls into a particular inbound number regardless of where the call ends up.

They use the report to extract call recordings using the links on the right.

Calls may not have reached a queue or extension.

Perhaps I am missing the option?

Thanks in advance of any suggestions.

• antechs
• call reports did reporting
• Replies: 0
• Forum: Phone System / PBX

• 

And this suggestion to use a single call report

Thread 'Incoming number report'

Sep 1, 2023

All the reports I have found only list how external calls come in as Queue or IVR, not the actual number. I have multiple phone numbers that go to the same Queues and IVR.

So is there a report that tells me what phone number that call actually came in on?

TIA,

Andrew

• AndrewT
• Replies: 5
• Forum: SMB

 

[Alphabetic]

you'd have to have your DIDs go to a RG or Q and then create a report to show calls to that extension

 

[VoIPTools]

We can build the reports you need. DM me if you are interested.