ronenba Bronze Partner Basic Certified Joined Nov 16, 2022 Messages 191 Reaction score 8 May 10, 2024 #1 I upgraded to V20 now when I go to the phone cannot find the Provisioning address please help ( all phones are down)
I upgraded to V20 now when I go to the phone cannot find the Provisioning address please help ( all phones are down)
TheodorosG_3CX Staff member 3CX Support Joined Jan 21, 2020 Messages 4,455 Reaction score 1,393 May 10, 2024 #2 What is the information you see in the extension settings? How were the phones provisioned previously?
What is the information you see in the extension settings? How were the phones provisioned previously?
ronenba Bronze Partner Basic Certified Joined Nov 16, 2022 Messages 191 Reaction score 8 May 10, 2024 #3 for example on V18 you open the user-phone provisioning - you can find the address https://domain.my3cx.ca/provisioning/inc99u9mzln5a in V20 it doesn't exist or I cannot find the address please assist
for example on V18 you open the user-phone provisioning - you can find the address https://domain.my3cx.ca/provisioning/inc99u9mzln5a in V20 it doesn't exist or I cannot find the address please assist
TheodorosG_3CX Staff member 3CX Support Joined Jan 21, 2020 Messages 4,455 Reaction score 1,393 May 13, 2024 #4 The information is there: How is the phone provisioned?
ronenba Bronze Partner Basic Certified Joined Nov 16, 2022 Messages 191 Reaction score 8 May 21, 2024 #5 thank you
TheodorosG_3CX Staff member 3CX Support Joined Jan 21, 2020 Messages 4,455 Reaction score 1,393 May 22, 2024 #6 You are welcome