V20: ring group hunt each person in list

[Aitie]

Hello,

Is it possible to setup a ring group or call queue that goes through the list of users one by one after a certain time?
For example person 1 doesn't answer after 20 seconds so rings person 2 and so on.
It also can't go in a random order, it needs to be in the order that the users are in the list.
Is this possible in 1 ring group / queue or do i have to make individual ring groups to get this functionality?

Thanks in advance.

Kind regards,
Robin

 

[TheodorosG_3CX]

Regarding the Ring Group or Call Queues polling strategies please also check the guideline here.

 

[Aitie]

Thanks for the link, so if i understand it correctly the ring group prioritized hunt will work as i described and call timeout is the amount of seconds it will ring at the first user before being transferred to the second?