v3572 DR Transfer music?

[RobLloyd]

Since my thread was locked in the v5 beta section here goes again.

What's up with the DR transfer to an extension with complete silence? Any idea when this will be fixed?

 

[giovanni0826]

i would like to know as well.

 

[AldoLinares]

Same Problem

 

[N_G]

We are going to make a separate patch for this and upload asap.

It was not actually implemented, and we wanted to fix VOIP provider issues first. Its on our TO DO list and on my Xmas wish list

 

[AldoLinares]

Thanks as always Nick

 

[N_G]

Well thanks to you guys actually for pointing out these things.

 

[Spitz]

Phew hope the fix will be soon!

 

[giovanni0826]

Nick,
until the issue is resolved how about send me a wav file stating there will be a brief silence while you are transferred. something better scripted though and with the same female vocals thats on the prompts now to make it all uniformed. if you can get that asap i can live with the issue for a while.

 

[N_G]

To download a build with music on hold during transfer from DR:

http://www.3cx.com/downloads/3CXPhoneSystem5_3762.exe

Gicleemedia - not sure which oustanding VOIP provider issues you are referring to - we have tested against all our supported providers and it works well. However, we have made additional documentation on how to configure it with unsupported VOIP providers. Basically, if you are getting source identification errors, review this FAQ how to fix it:

http://www.3cx.com/support/source-identification-err-2.html

Hope that helps!

 

[AldoLinares]

gicleemedia

Did you have a pay version of V5?

 

[RobLloyd]

This worked! Thank you for fixing it. I feel I can now put this in production environments.

To download a build with music on hold during transfer from DR:

http://www.3cx.com/downloads/3CXPhoneSystem5_3762.exe

Gicleemedia - not sure which oustanding VOIP provider issues you are referring to - we have tested against all our supported providers and it works well. However, we have made additional documentation on how to configure it with unsupported VOIP providers. Basically, if you are getting source identification errors, review this FAQ how to fix it:

http://www.3cx.com/support/source-identification-err-2.html

Hope that helps!