Wallboard Multiple Queues

[benlv]

Hi,

History is Switchvox and PBXAct. I may be missing something that I need to set on the webclient. I was hoping that the wallboard functionality can split the queues up versus grouping them together. I want to see multiple queues from the screen in my office however I can't find a way to do that.

This is from Sangoma (Digium) Switchvox, I want to be able to add a few of these to the screen, then see agents who are actively on a call. so is there something I'm missing to be able to add that





Is there a way to add multiple of these on the webclient and split them up by queue?

 

[Evolute IT]

@jed or @VoIPTools would be better and easier for you!

 

[jed]

@ConceptsWeb Thank you for having us in your thoughts

And @benlv, you are welcome to have a look at JEDWare, and get your self a free trial, I think you will find just the Wallboards you are looking for.

Have a great weekend.

 

[benlv]

@jed, I am hosted directly with 3CX it doesn't look like that would work for me. Do you know if I self host through AWS can I use it?

 

[jed]

I am hosted directly with 3CX it doesn't look like that would work for me. Do you know if I self host through AWS can I use it?

Unfortunately, JEDWare will not work on a 3CX Hosted installation, as you will not be able to get root access to your installation and thus install the JEDWare integration.
If you have a 3CX PRO license and if you host yourself via AWS, or any other place where you have the root access, then there is no problem installing JEDWare