Solved Yealink W60B on Hosted with SBC

[Glen.c]

So what is the process to deploy one of these on Hosted?

Is it just the same process as this guide states? https://www.3cx.com/sip-phones/manually-provision-yealink-dect/

What am i selecting for provisioning method, SBC?

I tried to deploy one of these today and it just wouldn't allow me to allocate the phone to an extension. I went through the Step 9 Process of below

Navigate to the “Extensions” tab of the desired “FXS/Dect” device to assign the extensions and click “OK”

and then placed the Hosted URL into the yealinks Server URL section and hit provision, the yealink account tab was populated with the extension details after this but the 3CX web interface still showed the extension as only having a single phone provisioned (the 3CX app which was being used on a mobile phone) it didn't show the DECT phone as being an assigned/provisioned phone to this extension even though i selected the extension as part of the FXS/Dect step.

Could this is be a firmware issue, as in i need to have specific firmware on the phone for it to work, I didn't get a chance to check that, ran out of time.

 

[Saqqara]

Do you have a sbc server at the location of the phones ?

If so then the setup if sbc follow these steps

https://www.3cx.com/sip-phones/yealink-dect-w52p/
https://www.3cx.com/sip-phones/manually-provision-yealink-dect/

Note: Stun setup is not supported in 3cx hosted setup

 

[Glen.c]

Yes the SBC is at the location where the phone is.

I did follow those guides, as stated above.

 

[NikosT_3CX]

Did you create the extensions first on the Management Console and then try to allocate them to the FXS ?
Because if they extensions are not created, then you wont be able to assign them to the FXS.

 

[Glen.c]

Yes i created the extension in the console first, went to FXS and set everything up there, including assigning the pre created extension in the extension tab of the FXS.

What do i now put in the phones provisioning section, the local IP of the SBC or the url of the hosted system?

 

[Saqqara]

You enter the provisioning link from the FXS / Dect details, into the provisioning server url in the base unit and click on 'Auto Provision Now'.

The provisioning server url field is under Settings - Auto Provision