Configuring 3CX Live Chat for Shopify

Introduction

The 3CX Live Chat software allows you to answer calls and messages from website visitors directly from 3CX. Read more about the Live Chat solution.

During the 3CX Live Chat set-up process, you may have copied the code snippet. If not, you can obtain it as follows

Log into your 3CX Web Client and navigate to “Admin”
Click on “Voice & Chat”, find your “Live Chat” and click on the information icon. Make sure to add your site URL to the “Your Website” field in the Live Chat settings. You can enter multiple website URLs, separated by commas.
Copy the HTML code, save it to a notepad and proceed to step 2.

Go to your Shopify admin: Online Store > Themes.
Next to your current theme, click "Actions" > "Edit code".
Find the Snippets folder and press + Add a new snippet, enter the name of the snippet.
Copy your code snippet into the text area and press save.
Then inject the snippet to the desired block in your site, for example you can inject it into the layout/theme.liquid as follows:

{% render 'YOUR_PLUGIN_NAME' %}