Configuring 3CX Live Chat for Squarespace

Introduction

The 3CX Live chat software allows you to answer calls and messages from website visitors directly from 3CX. Read more about the Live Chat solution.

Step 1: Obtain your Code Snippet

During the 3CX Live Chat set-up process, you may have copied the code snippet. If not, you can obtain it as follows

  1. Log into your 3CX Admin Console.
  2. Go to Voice & Chat, find your “Live Chat” and click on the information icon. Make sure to add your site URL to the “Your Website” field in the Live Chat settings. You can enter multiple website URLs, separated by commas.
  3. Copy the HTML code, save it to a notepad and proceed to step 2.

Step 2: Add the Snippet to Your Site

  1. Login to your website.
  2. Go to Website > Pages.
  3. Select the page where you want to inject snippet and go to its settings.
  4. Go to Advanced section you will see the text area for snippet injection.
  5. Insert the code snippet and press save.
  6. Done! Your 3CX Livechat snippet is ready!

See also

Last Updated

This document was last updated on 10 September 2026

https://www.3cx.com/docs/squarespace-live-chat/