Blocking Calls from Anonymous Callers
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How to Check for and Block “Anonymous” Callers

How to Check for and Block “Anonymous” Callers


If you want to block calls from “anonymous” callers, you can leverage the “CallerID Blacklist” feature. From the 3CX Management Console:

  1. Go to “Settings”“Blacklisted Numbers”.
  2. Click on the “Add” button.

  1. In the “Blacklist” window:
  • Set the “Incoming caller ID to be blocked” field to the value “Anonymous” or “anonymous”. In this case, we will set the field to “*nonymous” to match both values (The * will act as a wildcard).
  • Set the “Description” field for informational purposes.

At this stage, you can check an inbound call and you should see that the anonymous call is rejected correctly.

This is a typical INVITE from a caller whose CallerID is hidden:

v: SIP/2.0/UDP;branch=z9hG4bK-8b2f242058b3802ce60c00f1db2b8201
f: "Anonymous" <sip:anonymous@>;tag=3727603634-668969
t: <>
Max-Forwards: 13
m: <sip:d499d4130a8ff5ed6ed0238096db60f6@;transport=udp>
Proxy-Require: privacy
c: application/sdp
l: 268

Sometimes your telecom provider will deliver the call with “unknown” or some other text instead of “anonymous” – simply examine the incoming INVITE particularly the “From” field. You can then add or adjust your Blacklist rule accordingly.

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