Configuring 3CX Live Chat for Wix

Introduction

The 3CX Live chat software allows you to answer calls and messages from website visitors directly from 3CX. Read more about the Live Chat solution.

Step 1: Obtain Your Code Snippet

During the 3CX Live Chat set-up process, you may have copied the code snippet. If not, you can obtain it as follows

  1. Log into your 3CX Admin Console.
  2. Go to Voice & Chat, find your “Live Chat” and click on the information icon. Make sure to add your site URL to the “Your Website” field in the Live Chat settings. You can enter multiple website URLs, separated by commas.
  3. Copy the HTML code, save it to a notepad and proceed to step 2.

Step 2: Add the Snippet to Your Site

  1. Log in to your Wix Site - Dashboard.
  2. From your My Sites page, select the site you want to edit.
  3. From Access Settings, In the left sidebar, click on “Settings”.
  4. Go to the Development & integration section and Select Custom Code, paste code snippet to the header section and configure other options.
  5. Press Apply
  6. Done! Your 3CX Livechat snippet is ready!

See also

Last Updated

This document was last updated on 10 September 2026

https://www.3cx.com/docs/wix-live-chat/