Set up an online classroom, arrange live lectures, web meetings, individual one-on-one sessions and webinars in real-time over the internet with 3CX WebMeeting. Share notes, documents and presentations with your participants and fully manage your online classroom. Share and Interact with Your Online Participants Share PowerPoint presentations, PDF’s, documents and other files w [...]
Your business’ call center is at the heart of your customer service strategy, and a call reporting feature for your phone system can further enhance it. Call reporting can provide your call center with detailed oversight, allowing greater insight into your agents' performances and can efficiently keep track of your metrics which streamlines your customer service. Better Oversig [...]
Remote work through telecommuting might sound like a death sentence to your business's productivity, but it actually might lower numbers of sick days taken and greatly increase productivity. In fact, a recent study revealed that telecommuters completed 13.5 percent more calls than employees working in the office. What’s more, according to the American Management Association org [...]
The Krasnodar branch of the Komsomolskaya Pravda Publishing House produces a highly regarded newspaper within its Russian territory. The newspaper covers current events relevant to the Krasnodar territory and keeps its readers up to date on the latest community happenings. The publishing house prides itself on producing a variety of relatable, exciting and intriguing articles t [...]
Internet telephony—whether premise-based or in the cloud—is becoming the de facto standard for business communications, with VoIP leading the way. And unified communications (UC) is a major aspect of these enhanced phone systems as the add-on helps organizations take collaboration and productivity to new heights. So, how do you make sure that your company will achieve the best [...]
When we discuss today’s business phone systems, we reference technologies much more advanced than the archaic receiver and a dial pad. Rather, modern phone systems have been rejuvenated by the integration of the Internet. For example, companies enjoy a myriad of phone system functions from instant messaging to receiving faxes on their personal devices when away from the office. [...]
3CX Phone System v14 is literally just a breath away! Following the Technical Preview of v14 in June, we have fine tuned the first release and are preparing for the final launch soon. The BETA release includes the completely re-written iOS client and the new Android client. The new clients take mobility to the next level with the integrated SIP tunnels and the advanced use of P [...]
We are happy to let you know that 3CX Distributor XmarteK will be hosting two free online training events for 3CX Partners. The webinars will be held in both Spanish and English and will take place on 21st and 22nd of July 2015. 3CX and XmarteK would like to invite all 3CX Partners to attend this online training as it provides the perfect opportunity to learn how to use, sell, [...]
Simply put, internal corporate communication is the key to continued business success. Sharing your ideas and unique value propositions with your fellow colleagues is crucial to driving profitability and consistent brand messaging. But, if your sales force is on the road much of the time and your marketers are working from home frequently, your internal communication may be bec [...]
We are all familiar with that feeling of dread that washes over us when we realize we’ve left our mobile device at home. We feel lost, disconnected and alone. Slowly but surely, our phones have become our lifelines. We use them as alarm clocks, GPS as well as a way to stay connected with friends and updated on current events. With thousands of apps to choose from, we would be h [...]
