3CX is an exhibitor at this year's VMworld 2015 in San Francisco, California at the Moscone Center, on August 30 - September 3. VMworld 2015 US will bring together thought leaders, subject matter experts, and IT professionals to immerse themselves in the latest in virtualization and cloud technology. Realize value in interactive sessions and networking opportunities with the VM [...]
Version 12.5 SP2 is no longer available for download. To download the updated version click here. Just before the release of 3CX Phone System v14, we are releasing Service Pack 2 of v12.5, in order to ensure that all is ready for users to be upgraded to v14 automatically when they decide to do so. SP2 also includes an important web security configuration enhancement. It's alway [...]
We would like to remind 3CX Partners that the 3CX Product Training, held by 3CX Distributor 888VoIP, in Niagara Falls, USA is just around the corner. All new and active 3CX Partners are invited to attend the training on the 4th and 5th of August, as it provides the perfect opportunity to learn how to increase their revenue from selling 3CX Phone System. To avoid any disappointm [...]
Set up an online classroom, arrange live lectures, web meetings, individual one-on-one sessions and webinars in real-time over the internet with 3CX WebMeeting. Share notes, documents and presentations with your participants and fully manage your online classroom. Share and Interact with Your Online Participants Share PowerPoint presentations, PDF’s, documents and other files w [...]
Your business’ call center is at the heart of your customer service strategy, and a call reporting feature for your phone system can further enhance it. Call reporting can provide your call center with detailed oversight, allowing greater insight into your agents' performances and can efficiently keep track of your metrics which streamlines your customer service. Better Oversig [...]
Remote work through telecommuting might sound like a death sentence to your business's productivity, but it actually might lower numbers of sick days taken and greatly increase productivity. In fact, a recent study revealed that telecommuters completed 13.5 percent more calls than employees working in the office. What’s more, according to the American Management Association org [...]
The Krasnodar branch of the Komsomolskaya Pravda Publishing House produces a highly regarded newspaper within its Russian territory. The newspaper covers current events relevant to the Krasnodar territory and keeps its readers up to date on the latest community happenings. The publishing house prides itself on producing a variety of relatable, exciting and intriguing articles t [...]
Internet telephony—whether premise-based or in the cloud—is becoming the de facto standard for business communications, with VoIP leading the way. And unified communications (UC) is a major aspect of these enhanced phone systems as the add-on helps organizations take collaboration and productivity to new heights. So, how do you make sure that your company will achieve the best [...]
When we discuss today’s business phone systems, we reference technologies much more advanced than the archaic receiver and a dial pad. Rather, modern phone systems have been rejuvenated by the integration of the Internet. For example, companies enjoy a myriad of phone system functions from instant messaging to receiving faxes on their personal devices when away from the office. [...]
3CX Phone System v14 is literally just a breath away! Following the Technical Preview of v14 in June, we have fine tuned the first release and are preparing for the final launch soon. The BETA release includes the completely re-written iOS client and the new Android client. The new clients take mobility to the next level with the integrated SIP tunnels and the advanced use of P [...]
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