Adding onto the release of Update 7, the 3CX Live Chat plugin has undergone a makeover too. The plugin now offers a more engaging way to invite people to chat as well as provide important contact details - agents will never miss a chance to turn a visitor into a potential customer! New Live Chat Greeting The new chat greeting gives the option to display a customizable welcome m [...]
No, we’re not talking about hitting the gym- we’re talking about giving your sales plan a workout! What better way to kickstart 2021, than with a refresh of your sales tools, training, and content plan. Check out our 6 tips to get in shape for the new year: 1. Reflect and Refocus To say 2020 was unusual is an understatement. So spend some time reflecting on what was achieved ov [...]
V16 Update 7 adds Amazon Chime Voice Connector, the advanced SIP trunking offered by Amazon, to its list of supported SIP Trunk providers in the US. Amazon Chime Voice Connector can now be selected for use in the 3CX management console. Take advantage of AWS and benefit from: Lower calling costs Added security and reliability Easier monitoring and management. Lower PSTN calling [...]
Let’s be honest. 2020 was the year most business plans went out the window. It wasn’t the year to conquer, it was the year to knuckle down and get the job done. But you made it! And now that we know what to expect from post-pandemic life, we can refocus our efforts on the year ahead. Things aren’t back to normal but with a vaccine around the corner, they are looking up! Here ar [...]
In the US, over 6 billion SMS messages are sent every day making it the most popular messaging tool on the planet. But there’s a new kid on the block that’s putting SMS to the test: Facebook Messenger is hot on its heels with 3 billion users per month! Messaging has revolutionized the way we communicate and changed our relationship to personal technology, such as smartphones. A [...]
3CX! In 2020's PC Pro Technology Excellence Awards, 3CX once again bagged the title of Business Software of the Year. Not only is PC Pro the UK's biggest selling monthly IT magazine, but they've also been running their Technology Excellence Awards for an incredible 23 years! Each year the magazine curates the very best in software, hardware and services and, as one of the leadi [...]
Building on the release of Update 7 Alpha, the Beta is now available for you to try out. It includes some fixes as well as further improvements to the live chat feature. We’ve also worked on the chat feature within the web client to include images/preview support for Linux instances. Improved Conference Scheduling The Schedule Conference function in the Windows app is now easie [...]
When it comes to finding great business solutions, SoftwareSuggest is a rising star which has already established itself as India’s largest business software discovery and recommendation platform. They help business owners discover top software and service partners. Not only is it a great resource for businesses to find solutions, but they review & compare products in order [...]
Get your hands on a Raspberry Pi delivered with 3CX, ready to go. The new pre-assembled device makes it even easier to get started. Use the kit to quickly set up and run a full Raspberry Pi phone system or the 3CX SBC for hosted installations - you decide! Bundle into your customer offering to provide a no-fuss, comprehensive package. Primed & Ready: The $99 PBX The 3CX Ra [...]
News broke today that security experts Check Point have detected a series or worldwide attacks directed at VoIP servers across the globe. The attacks affected FreePBX® and PBXact® by exploiting a previously discovered authentication bypass vulnerability, CVE-2019-19006. The attacks were part of a larger campaign targeting VoIP phone systems, in which the hackers’ goal is to sel [...]
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