Scroll through LinkedIn today and you're guaranteed to find at least one post bestowing the virtues of smart working. The term has become somewhat of a buzzword recently, as advocates attempt to persuade big business that remote work can be a viable, long term alternative to the traditional 9-5. In this post, we’re going to unpack common questions and discuss the technology nee [...]
A unified communications solution combines various channels in one platform for effective communication between health professionals and patients, no matter where they are. With voice, video and chat all combined and managed with advanced contact center features, the right communications solution can increase efficiency, grow patient numbers and cut overheads. What’s more, it e [...]
In preparation for the new versions of Google Chrome and Microsoft Edge browsers expected to be released towards the end of August, we have just released an updated version of 3CX Update 5 named Hotfix 2 as well as an Update 6 Beta 2 to address certain compatibility issues. What's more, the Technical Preview Beta is now extended to the latest Raspberry Pi OS 10 (Buster) running [...]
We know fairly little about COVID-19 and its long term implications. But what’s evident, is that consumer expectations after COVID have drastically changed. Nowhere is this clearer than in the retail sector, where face coverings, closures and empty shelves are now an everyday occurrence for shoppers. Buyer expectations and behaviour shifted considerably during the crisis, with [...]
We’re right on track for providing a hosted by 3CX solution! Coming soon, the commercial version will enable users to have 3CX host their phone system for them, eliminating all the management hassles associated with hosting and handling OS updates. Partners can already try this out on their own NFR keys, to experience a simple hosted solution at no cost. But that’s not all, Upd [...]
A new supported Mini PC has been added for 3CX. The Call4Tel device, NX96, is a performant and reliable appliance for small and medium-size offices where no server is available. It runs on Debian and comes pre-installed with the latest version of 3CX. Depending on the requirements, it can support up to 64 sim calls with 250 registered endpoints. Why the NX96? The shuttle is sim [...]
You’ve laboured over the tender, dedicated hours to the pitches and bagged yourself a new client. Now it’s time for the hard work to start. You need to make sure they fall in love with 3CX, just as much as we all do- and that means nailing your onboarding process. Onboarding Increases User Adoption Organisations utilising UC solutions have consistently been found to be more pro [...]
We quite often receive questions from end-users about issues regarding the apps that are quickly resolved with some simple troubleshooting. So, whether you’re an end-user connected to your company’s phone system, or an admin constantly faced with the same questions about audio and device setup, this is a great place to start! Note: To use your company phone system externally, y [...]
We recently announced our hosting service for 3CX Partners’ NFR keys. This is in preparation of our commercial hosting later in 2020. Since then, we’ve received a lot of questions about the hosted PBX service and what this means for resellers and hosting partners. Here are some which we would like to share: Is there a cap on trial users? Hosting for trials and NFR licenses is d [...]
It’s quite apparent that we’re not in the clear just yet, and although many countries and regions are attempting to get back to normal, significant adjustments are being made in order to prevent further outbreaks and give the economy a much needed boost. When the pandemic began, it was hard for any of us to predict exactly where we were headed. Even now, there is a significant [...]
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