With countries across the globe in various stages of “getting back to normal”, many countries or regions, such as the UK and US, are just opening up for business. However, they have all been faced with a serious challenge; how can we open, operate and remain profitable whilst following Covid-19 restrictions? Pubs, restaurants, clothing shops and cafes are bearing the brunt of t [...]
In today’s digital age, it’s near impossible to find someone who isn’t frequently engaging on social media. In fact, on average, we’re spending more than 2 hours a day browsing social sites! As a business owner, you’ve probably already set up a business listing on Facebook and LinkedIn- but have you tried using social media as a sales tool to discover new prospects? If you have [...]
When it comes to new apps or even the native functions of our devices, it can take a significant amount of exploring to realize their full potential. And, when those apps relate to our work, we’re even less likely to spend time getting to know them better. So we’ve put together this handy little guide of Android tips and tricks for you to get the most productive and positive ex [...]
So you’ve taken the time to craft the perfect email. Fine-tuned it to match your prospects' needs and after slaving over it all day, you’re just about to hit send. Until - An epiphany! You realize that at 5 pm on a Friday afternoon, you would much rather be nipping to the pub with your colleagues than reading a prospecting email that’s landed in your inbox. You deduce that your [...]
Due to a chain of events, a Debian 9 root certificate was removed in the latest library package of ca-certificates. Apple Inc. uses this root certificate for many of their services, one of them being the notification system (APNS). With the removal of this certificate, the trust between the operating system and the service is broken resulting in the failure to deliver chat mess [...]
There’s so much for us to say, but so little time for us to write it! And let’s face it, we may like to think of ourselves as experts in our field, but we may not always be good at communicating it. So if you’ve got a topic that will intrigue our readers, or if you simply want to share your knowledge and passion about 3CX, then we really want to hear about it. No need to wait a [...]
The success of your sales team is directly linked to their ability to build customer relationships that remain relevant beyond the first iteration of the sales cycle. On average, 61% of SMBs state that over half their yearly revenue is generated from their existing, loyal customer base. Happy? You should be! Nurturing your existing customer base is far easier than hunting for n [...]
June 5th is World Environment Day, and whilst this year’s theme focuses on celebrating biodiversity, it’s an excellent chance to highlight the environmental challenges faced by all sectors. In business, effects on the environment brought on by everyday operations, as well as actions of employees, is significant enough that reducing it has become a business in itself. Countless [...]
Over the past few weeks, we've introduced you to virtual contact centers and explored the benefits they provide to customers. For part three of the series, let's take a look at the 5 3CX features that will elevate your clients' virtual call center to the next level. 1. The 3CX Web Client: Your Virtual Contact Center Hub The beauty of virtual contact centers is that agents can w [...]
As countries around the world tentatively start relaxing their COVID-19 lockdowns, the time when we’re asked to pack away our makeshift desks and return to the office is edging nearer. Yet, in the absence of a vaccine, it's unlikely that the offices we left will be the offices we head back to. Workplaces are going to have to adapt to the post-pandemic reality. The new normal Ex [...]
Copyright © 2026