Ruth Elizabeth Abbott

About Ruth Elizabeth Abbott - Page 25

Operations Director, 3CX

Ruth brings more than 20 years of experience in business operations. At 3CX she’s part of the Management team, leading the Recruitment, Operations, HR & Marketing departments. She has a background in Law. Ruth is passionate about helping drive 3CX to the next level.

Resellers: Offer your Customers Remote Working Tools for Free for 3 Years

Following on from last week's blog on adapting to the rise of remote working, we wanted to highlight the tools every 3CX reseller needs to have in their toolbox: WebRTC Conferencing The 3CX WebMeeting feature allows users to conduct face-to-face meetings from home and collaborate using PDF sharing, polls and more. And, with integrated WebRTC technology, there’s no need for plug [...]

By |March 17th, 2020|Comments Off on Resellers: Offer your Customers Remote Working Tools for Free for 3 Years

Hotfix for v16 Update 4 and Update 5 Alpha

In response to the upcoming release of Chrome and Microsoft's New Edge browser version 81 scheduled for sometime next week, we have released a Hotfix update for v16 Update 4 and prior as well as Update 5 Alpha. The hotfix is required to be installed on all v16 PBX versions to maintain WebRTC compliance. This Hotfix applies only to call functionality via the 3CX Web Client, Brow [...]

3CX Offers 3 years Free Remote Working Solution in Wake of Covid-19

Assisting companies with their business continuity and the seamless transition to a remote working environment LONDON, UK, 13TH MARCH 2020 - 3CX, developer of the award-winning business communications solution, has today announced it will be offering the Standard edition of its software to all organizations completely free of charge for 3 years. The offer has been released in t [...]

By |March 13th, 2020|Comments Off on 3CX Offers 3 years Free Remote Working Solution in Wake of Covid-19

Important Updates Regarding Our Upcoming Training Events

Due to recent developments regarding the Covid-19 outbreak, 3CX has taken the decision to postpone upcoming training and events scheduled in at-risk areas. The health of our partners and employees is our primary concern and taking official advice into account, we believe this to be the best course of action moving forward. In light of this decision, training events in the follo [...]

By |March 11th, 2020|Comments Off on Important Updates Regarding Our Upcoming Training Events

Corona Chronicles: Resellers Face Sudden Rise in Remote Working

Give customers the tools they need with a tried and tested solution from 3CX. The recent outbreak of Covid-19 has highlighted the importance of contingency planning in the workplace. The ability to work remotely is no longer a nice-to-have but rather a must-have component of any business communications strategy, providing the flexibility and connection required to stay on top a [...]

By |March 10th, 2020|Comments Off on Corona Chronicles: Resellers Face Sudden Rise in Remote Working

We're Hitting up 4 States in our Next Round of U.S. Training Events!

THIS TRAINING EVENT HAS BEEN CANCELLED DUE TO THE COVID-19 OUTBREAK.  We're back and already preparing for the next round of training events! This time we're venturing out of Tampa bringing our team members and expertise to a state near you! Our training tour is set to kick off on Monday 6th and Tuesday 7th April in Washington at the Courtyard by Marriott Arlington Crystal City [...]

By |March 9th, 2020|Comments Off on We're Hitting up 4 States in our Next Round of U.S. Training Events!

What’s the Difference Between a Contact Center and Call Center?

We’re all familiar with the traditional call center, their accompanying sense of dread, and torturous hold music. For many companies, call centers have long been an essential asset to their business. For customers however, being faced with reaching out to a call center is enough to strike fear in even the hardiest of souls. But times are changing and the call center as we know [...]

By |March 5th, 2020|Comments Off on What’s the Difference Between a Contact Center and Call Center?

What to Consider when Selecting an Appliance for your PBX

Selecting a dedicated device to run your PBX is not always a straightforward process. Your PBX usage has to be planned, forecasted and then translated into machine specifications before clicking the "Add to cart" button. This post gives you all the information you may need to simplify this task, always keeping in mind your specific project requirements and restrictions. Maximiz [...]

How to S̶e̶l̶l Story Tell to Close More Deals

In the late 1700s Franz Mesmer, a German physician, developed a new therapy where he treated patients by looking into their eyes and holding magnets above them. Mesmer believed that his gaze, combined with the magnet would restore a ‘natural balance’ in his patients and he might have been on to something! He is reported to have cured everything from headaches to paralysis, beco [...]

By |March 3rd, 2020|Comments Off on How to S̶e̶l̶l Story Tell to Close More Deals

US Partners: Register Now for Intermediate & Advanced Training with Telin

3CX and distributor Telin have organized a two day training event in New Jersey this March. The event has been scheduled to take place on Wednesday 11th and Thursday 12th March at the Newark Liberty International Airport Marriott Hotel in Newark, New Jersey. The workshops are open and free for all 3CX partners to attend, however it is required that all attendees are basic certi [...]

By |February 28th, 2020|Comments Off on US Partners: Register Now for Intermediate & Advanced Training with Telin