The latest iOS app is now available and prepares your iPhone or iPad for the soon to be released Update 7. This update introduces the ability to send and receive Live Chat, SMS & Facebook messages from your iOS device! Chat with Customers No Matter Where You Are Whether you’ve strayed from your office or are working remotely, the 3CX Live Chat, SMS and Facebook messaging in [...]
Our new iOS Beta release further enhances the remote capabilities of contact center and customer service agents with added support for Website Live Chat, SMS and Facebook messaging integration. You’ll also find the app to be more stable on iOS14. Receive & Respond to Customer Messages on the Go Beta testers can now get a sneak peek of Live Chat, Facebook and SMS integration [...]
The latest Android Beta gives app users a taste of Update 7 Alpha’s SMS and Facebook messaging integration along with support for Live Chat. We’ve also made numerous improvements for more stable performance of the app on Android 11 and during incoming calls. Live Chat, SMS & Facebook messages straight to the app We’ve added messaging support for SMS, Facebook and Website Li [...]
Whilst we’re busy working on some interesting new features, we’ve introduced a number of improvements in the app to enhance user experience and address some known issues for more stable and reliable performance. Overall we've boosted the stability of the app on iOS14. Smoother Chat Experience Following the previous update, which included a sleeker UI and compatibility with the [...]
Are you one of the many working from home and using the 3CX App for Android? Then you’ll be pleased to know our latest update adds a number of improvements and fixes to further enhance your mobile experience with Android 11. Better Call Recording Functionality Call recording has been improved for easier use within the app and we’ve fixed a couple of issues where the application [...]
Apple’s latest version of their operating system, iOS 14, has now been released and so we’ve updated the 3CX app to resolve any compatibility issues. What’s more, we’ve made various fixes to improve overall performance of the app, made chat improvements and added a handy new Status update. Get chatty with improved chat UI The chat interface is now even more pleasing to use with [...]
We’ve been busy working on the nuts and bolts of the app to focus on boosting performance. In this latest Android app update, you’ll find various fixes and improvements for an even better overall user experience! Restored Functionality of Call Forwarding Did you ever find yourself facing issues when using or configuring forwarding rules? We’ve fixed a bug that caused the incorr [...]
A new update for the 3CX iOS App is available and it’s now even easier to elevate a chat to a call by simply tapping the avatar of the person you’re chatting with. What’s more, it includes an updated startup wizard making it simpler for new users to start enjoying the benefits of the 3CX iOS App from the get go. More seasoned users will be impressed with updates and fixes on in [...]
Experience supercharged chat with 3CX Android App’s support of the latest Chat API. Now with increased speed when rendering and sending chats, as well as added support for chat block users and end block sessions. What’s more, we’ve improved the overall performance of the App with a number of usability and bug fixes. It’s a Chat Show The new release for the 3CX Android App t [...]
Calling on our Beta Testers! We’ve updated our 3CX Android App to the latest Chat API, and added many improvements and fixes. So take it for a spin and let us know what you think! Want to get first-hand experience on exciting new features? You too can join our Beta testing team and help us improve our 3CX Android App. To start testing, make sure your Android device runs on Andr [...]
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