To take advantage of the new backup and archiving options in v16 Update 4 Alpha, we'll give you a quick crash course in setting up sshd, the free and open-source OpenSSH daemon or server. SSH stands for “Secure SHell” and provides encrypted and secure communication between two untrusted hosts, over an insecure network, such as the Internet. SSH is automatically installed and av [...]
With V16, Update 4 Alpha, we introduced a brand new Chrome Extension which allows you to make and receive calls without having the web client tab open or active. The response we received was amazing and many of you were keen on trying it out - do let us know what you think. So whether you're working on emails, in your CRM or even browsing the web when an incoming call occurs th [...]
With the release of V16 Update 4 Alpha, we no longer support Google Drive as your storage drive for 3CX Recordings and Backups. The reason for this, are recent changes to the Google API User Data Policy on user data access, you can read more about this here. In Addition to the changes by Google, some users had issues with file listing, authentication expiration and GDrive stora [...]
The Digital Receptionist function includes a little functionality gem to help you add basic automation and integration capabilities to your 3CX PBX. Provided that you have some script coding skills, you can use the "Launch Script" option for your IVR to process customer input and deliver the result back to 3CX for further action. The "Launch Script" IVR type can be used in both [...]
Following the release of the new 3CX Android App, we have received plenty of positive feedback from the community, and some valid queries about the new functionalities. The 3CX Android App is optimized for Android 10 and latest OS. This version which completely replaces the old app, features a redesigned User Interface (UI), and is packed with new features and functions. Here a [...]
As you might have heard already, we have just released a new 3CX app for Android Version 16 BETA, and are working round the clock to add the last remaining features…yes, including video calls!!! Those of you that have not tried the app yet can opt in to become a beta tester. And, do not forget to rate the app and give us your feedback! Comments and ratings from the Google Play [...]
LONDON, UK & NICOSIA, CYPRUS, 21st JUNE 2019 - 3CX, developer of the innovative business communications software, and Cypriot telecommunications provider Cyta, have joined together in a partnership which sees Cyta as a preferred SIP trunk provider for 3CX customers in Cyprus. The collaboration of the two companies concerns the connection of the 3CX software solution with Cy [...]
3CX is built with ease of use in mind. Easy for resellers, easy for administrators, and easy for end-users. But no matter how intuitive and user-friendly a system or application is, a little guidance to get started could never hurt! So we put together a quick reference guide for end-users to get to grips with the basics of the 3CX apps and web client. The 3CX cheat sheet goes t [...]
Have you upgraded to v16? And do you have an Office 365 account? Well then, read on to try out the updated Office 365 integration module and test-drive syncing users, personal contacts and 3CX extension statuses based on calendar entries: Office 365 users to 3CX extensions. Keep it simple, keep it tidy: No need to separately manage two systems and create Office 365 users as ext [...]
Added Integration for Microsoft SQL Server, PostgreSQL, MySQL and MongoDB 3CX v16 is really elevating server-side integration with CRM (Customer Relationship Management) systems to maximize your flexibility and potential. Keeping up with our open standards and barrier-breaking tradition, we are also adding integration with the popular Microsoft SQL Server, PostgreSQL, MySQL and [...]