Docs and FAQ - Page 8

What to Consider when Selecting an Appliance for your PBX

Selecting a dedicated device to run your PBX is not always a straightforward process. Your PBX usage has to be planned, forecasted and then translated into machine specifications before clicking the "Add to cart" button. This post gives you all the information you may need to simplify this task, always keeping in mind your specific project requirements and restrictions. Maximiz [...]

Welcome Aboard! Employees Get 3CX Android App Auto-installed via G Suite

Take advantage of the built-in app management tools in G Suite to easily deploy the 3CX Android app to users' personal or company-owned mobile phones. Any device configured with a company email address will automatically download and install the latest 3CX Android app, ready for provisioning. If using a BYOD scheme you can easily separate between work-related and personal apps [...]

By |February 21st, 2020|Comments Off on Welcome Aboard! Employees Get 3CX Android App Auto-installed via G Suite
911 What’s Your Emergency? V16 Update 5 Alpha Responds with Emergency Number Options

3CX Update 5 Alpha is our first response to the upcoming emergency service rules in the US and the EU. The changes ensure emergency response centers automatically receive critical information for calls made to emergency numbers. To assist you on the way to full compliance, Update 5 Alpha introduces new Emergency Number options. More info below on how to use these options and be [...]

Break Glass In Case of Emergency: What to do if Locked out of the Management Console

Locked out of your 3CX Management Console? This may happen if you forgot your PBX admin password, or if the password was changed by someone without your knowledge. In either case, this short article will guide you on how to retrieve and reset the PBX administrator’s password. Retrieve PBX Administrator Credentials To retrieve the PBX administrator's account password, access the [...]

By |January 22nd, 2020|Comments Off on Break Glass In Case of Emergency: What to do if Locked out of the Management Console
Use Rsync on Windows to Create Redundant Copies for 3CX Backups and Recordings

In a recent article, we showed how to use the Linux Rsync utility to create redundant copies for your backups and recordings. If you keep your 3CX backups and archived recordings on Windows, you too can enjoy the same flexibility, by taking advantage of the "Windows Subsystem for Linux" (WSL) option. Enabling this option allows you to launch a Linux command shell, followed by t [...]

By |January 14th, 2020|Comments Off on Use Rsync on Windows to Create Redundant Copies for 3CX Backups and Recordings
Setup a NAS to Backup & Archive Recordings for Your V16 Update 4

If you prefer to keep your 3CX backups and recordings secure within the confines of your LAN, a NAS (Network Attached Storage) device is the answer. It’s a simple and affordable solution, especially when compared to setting up a fully-fledged server. Synology is a popular choice to easily add shared storage on your network for backing up your PBX, archiving recordings and more. [...]

Keep Hackers at Bay: Basic Security Precautions for 3CX App Users

An ounce of prevention is worth a pound of cure. Taking basic steps to guard the security and privacy of the information on your device, can go a long way to avoid nasty surprises. This post provides some basic safety measures to strengthen the information security level for our growing number of 3CX Android and iOS app users. Use these tips to keep your data out of reach of ma [...]

Keep your 3CX Data Safe with Redundant Backups and Recordings via Rsync

The old adage “Don't put all your eggs in one basket” also applies to your 3CX backups and recordings. Having a single copy of any important file can leave you with no option if the file gets lost or corrupted. This short article guides you on how to setup rsync on another machine or a cloud instance and safely keep redundant copies of your 3CX backups and recordings. Better Sa [...]

Add Swap Space to Azure Linux 3CX Instances and Avoid Memory Exhaustion

localhost kernel: Out of memory: Kill process 2154 (3CXManagementConsole) score 369 or sacrifice child To avoid out-of-memory errors such as this on your memory-restricted Azure Linux PBX instance, there's a simple trick: add swap space on the temporary disk. Swap acts as a buffer to your system when valuable memory is exhausted so that Linux off-loads parts of memory to the sw [...]

By |December 5th, 2019|Comments Off on Add Swap Space to Azure Linux 3CX Instances and Avoid Memory Exhaustion
Easily Secure Your Backups and Recordings with 3CX Update 4 Alpha

Have you noticed the expanded backup and archiving options v16 Update 4 Alpha? If not, then you should know that they now include support for SFTP, Windows Shares and secure FTP (FTPS & FTPES). These new options at a single stroke, empower 3CX admins to better secure their phone system backups and recordings, while making their tasks easier with more popular remote storage [...]