The numbers have been tallied! According to a comprehensive analysis conducted by Gartner Digital Markets - that included Capterra, Software Advice, and GetApp - 3CX has emerged once again as a standout product, featuring in 12 of their flagship Q1 2023 reports. The reports, which showcase the most highly rated solutions in the industry, are based on feedback provided by the most valuable source: End-Users - making the recognition all the more significant!

The consistent recognition by Gartner Digital Markets is a testament to 3CX's leadership in the industry, solidifying 3CX Unified Communication System’s reputation for delivering high-quality and effective solutions.

Recognition from Respected Industry Leaders

To provide more context to the recognitions that 3CX has received, it’s worth noting that respected industry leaders award these. Capterra, for instance, is a well-known online marketplace that allows businesses to search and compare software solutions, while GetApp is a platform that assists companies in discovering and selecting the right software for their specific needs.

Take a few minutes to check out the recognitions that we’re incredibly proud to have received:

Capterra Awards Badge

Capterra

Get App Awards Badge

Get App

Software Advice Awards Badge

Software Advice

3CX Free Live Chat & Messaging a Hit With End Users

These recognitions are not just a reflection of the quality of 3CX's product features, but also the satisfaction of our users who benefit from them. Capterra users were highly impressed with the 3CX Chat and Messaging feature, awarding it one of the highest ratings compared to other features. Meanwhile, GetApp users were pleased with how user-friendly and highly functional the 3CX Phone System is.

The overall rating of 4.45 out of 5 from over 350+ reviewers says a lot about the capabilities and quality of the platform - particularly the 3CX call center software. Users' feedback is a crucial factor in enabling us to improve and enhance offerings, ensuring that we remain at the forefront of the industry.

About Gartner Digital Markets

Gartner Digital Markets is a specialized unit of Gartner Business that includes three leading platforms: Capterra, GetApp, and Software Advice. The unit serves as the world’s premier source for software vendors, providing them with valuable insights, research, and reviews, enabling them to connect with prospective buyers in their target markets.

For more information, visit https://www.gartner.com/en/digital-markets

Share Your Experience

If you’re also one of the satisfied users of 3CX, we encourage you to share your experiences and insights by leaving a review here. And if you have any favorite call center features that you would like to share with others, feel free to tag us on your videos on Instagram. We would be happy to reshare it on our official Instagram page to help spread the word about how 3CX is benefiting our customers. Your input will not only help other businesses make informed decisions but also contribute to the continued growth and success of 3CX.