Remaining as a trusted choice for enterprise communications.
We're happy to announce that 3CX has received multiple accolades across Capterra and Software Advice throughout 2025.
Awards and User Feedback
This outstanding performance comes as no surprise, since 3CX has earned an impressive overall rating of 4.4 out of 5 based on over 450+ verified user reviews. Check out our placements below:
- Capterra Shortlist for VoIP, Call Center, Telephony, Call Recording and Contact Center
- Software Advice FrontRunners for Call Center category
Here’s a further look at what our users have to say about their experience with us:
“The experience has been fantastic. I use 3CX via the Desktop App, iOS App and a VoIP handset. I have never had an issue making or receiving calls and the customisation setting up the phone system is very deep. Lots of control within the service.”
[Source: Capterra]“Moved from a hosted VoIP provider to 3CX and loved the freedom of not having to pay per user. We have 3CX host the solution so one less thing for our IT teams to deal with.”
[Source: Capterra]“Very positive. Tech expert assisting with the deployment was very helpful and knowledgeable."
[Source: Capterra]
Looking Ahead: AI & Enterprise
As we move forward, our focus remains clear: delivering an enterprise-ready AI powered communications solution that’s powerful, secure and easy to manage.
With V20 U7 and U8, we’ve expanded our capabilities even further - strengthening reliability with System Watcher and introducing intelligent call handling through the new AI Receptionist. There’s much more on the way - so keep watching this space.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
For more information, visit https://www.gartner.com/en/digital-markets
Share Your Experience
If you use 3CX and are happy with it, consider leaving a review. Your feedback can help other businesses choose the right solution and contribute to the continued growth and success of 3CX.
