Do you ever wake up in cold sweat thinking about how your phone bill is going to take a sizeable chunk out of your profitability? Do you begin to feel a tightening in your stomach the days before your monthly statement arrives? If the answer to either of these questions is yes, you’re not alone.
Legacy wire-based phone systems make it expensive to place calls between remote offices and difficult to scale service. They also add unnecessary expenses to your budget, as hardware is costly to maintain and upgrade. Considering this collection of problems, it’s not surprising that a recent survey of small businesses released by Software Advice found that 57 percent of buyers that are looking for a new phone system are intent on purchasing, for the first time, an IP-PBX system—a phone system that operates over the Internet.
IP-PBX allows businesses to bypass traditional carriers’ long-distance charges. Interorganizational calls made on an IP-PBX system are free, which helps drastically cut costs related to connecting geographically disparate offices and mobile workers. An Internet-based phone system also allows for greater scalability, as changes to the infrastructure can be made without any new hardware deployments.
A Windows-based IP-PBX is simple to deploy and has a shortened learning curve for staff, as the system is based on familiar technology. Best-in-breed Web-based phone systems also offer unified communications features like:
- Call forwarding
- Voicemail-to-email functionality
- Paperless PDF faxing
- Instant messaging/text chat
So, if you’re ready to start sleeping peacefully again without the image of a bloated phone bill haunting your dreams, consider ditching your antiquated telephony infrastructure for IP-PBX. But assess your choice of vendor carefully. Look for a company like 3CX that provide differentiators—such as leveraging WebRTC and offering software that runs on Windows—that other IP-PBX providers can’t supply.