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  1. pfSense 2.4.x full cone test failed

    Hi Guys, Been a while since I've been here and hoping someone can assist with this setup. We have been running this for about 2 years now but with the recent events in the world we have all staff working from home. This has presented us with an issue where the audio is missing from some calls...

  2. Wordpress Plugin, Multiple Websites?

    Hi Guys, Is there any way to include multiple websites for the WordPress configuration?

  3. pfSense Firewall Rules

    Yes followed that guide to no avail. I am using the current version 2.4 (new GUI) and although the information is technically still applicable, the function does not seem to work.

  4. pfSense Firewall Rules

    Hi Guys, Does anyone have an up to date guide on the pfSense firewall setup? I have the system working at the moment however it's not "full cone" and cannot seem to get this working. I know this is more firewall related and I am using Virtual IP addresses however I cannot seems to get to the...

  5. Receptionist Calls

    At the moment there are 2 receptionists. Previously when tested, if they were on a call then it would keep the other incoming calls in the queue but when they became idle again it would not pass the call through to them.

  6. Receptionist Calls

    Hi Guys, Hoping someone can advise on this as there seems to be a few on here that deal with contact centers. When a call comes into reception but they are on a call we have it bounce to an overflow system then back after a few seconds. This is due to the call not presenting again once the...

  7. Ooredoo SIP Trunk

    Actually the issue I have is that they are all private IP addresses (that's how Qatar works) but none of them actually tell me what address is which. Probably just something I need to wait on Ooredoo for as the descriptors that I could best work out would be; SIP-T VOICE WAN IP: IP Assigned to...

  8. Ooredoo SIP Trunk

    Hi Guys, Unusual one here. Looking to setup SIP trunk in Qatar, have 3CX installed SIP trunk installed by Ooredoo however was handed a sheet of paper with some IP addresses on it which make no sense. The main issue here is that Doha uses 1 IP similar to China and you need an IP Key to allow...

  9. 3CX Feature List

    Yes but I was also stating that these thing (DNS, SSL) are free for 1 year if done via 3CX and then need a maintenance subscription to maintain. Just seems more monetary than before which obviously is good for 3CX but the previous model was very nice to tech enthusiasts who would set it up with...

  10. 3CX Feature List

    OK then, just asking as colleague stated this and mentioned that there were a lot of other features made "pay to use" in the new version locking people out of what was previously free. Understandable why, a business needs to make money however as one of the only viable windows PBX systems on the...

  11. 3CX Feature List

    Hi Guys, Quick question, in v14 free version, was call recording included?

  12. Call Reports_Senario

    Hi Guys, Anyone know what happens to the call reports in the following scenario? Call comes in and person 1 answers. Person 1 transfers call to Person 2. Where does the call markup go? Is it Person 1, Person 2 or both? The problem is doing a report on extension statistics and then if it does...

  13. Best UK VOIP/SIP providers for 3CX

    Currently we use Gamma and while we had to bodge a workaround in version 12, since v14 it has been working like a champ!

  14. Answering a ringing extension

    Please see instructions below; If you hear a particular extension ringing, and you know that person is not able to take the call, you can take the call using the ‘Call Pickup’ feature. To do this, type: *20* <extension number> This will redirect the active call from the specified extension to...

  15. *5 No longer Blocking CallerID

    Going to blame the provider (Gamma) as nothing has changed in the setup. Previously all extensions had individual outbound numbers and some were set to "anonymous" however with nothing changing at our end (literally nothing) the only issue would be them. Have created an outbound rule to allow...

  16. *5 No longer Blocking CallerID

    As the title would suggest, has anyone had this happen before? Running v14 and had no issues until today. Also can no longer set outbound callerID of the extensions to anonymous anymore, it now dials with default CLI.

  17. Spelling Mistake Email Template

    The "Recordings fodler quota reached" has a spelling mistake within the email templates.

  18. Gamma sip trunk in v14

    I can confirm it now works, currently setup on Gamma and managed to get rid of the old config now :)

  19. Cannot Schedule Reports **[SOLVED]

    Call reports don't seem to be allowed, not allowing me to add any... Is this just an issue with my install or more common?

  20. Importing Inbound Routes FAILING

    Looks like it may have to do with the csv file. If you are editing it using Microsoft Excel make sure that its preserving it in the original format and not converting it in any way.
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