Search results

  1. SBC - Pre-Config File Issue

    Hi there, We are facing issues setting up an SBC using the latest ISO file found in our 3CX portal. After setting the static IP, and DNS to 8.8.8.8 we get the following error: Failed to retrieve the reconfiguration file, which points to the below URL which if you go to in Edge returns 404 not...

  2. DTMF Whilst Ringing

    Hi there, I have connected a Paxton Gate System, where you can call the extension and press 1 whilst it is ringing to open the barrier to let cars through; however within the PWA/Web Client the option to show the keypad is greyed out until a call is answered... the Paxton device cannot auto answer.

  3. API Connection

    Hi! Thanks for your reply :) I've had a look, and there are other methods but I do not think they will work? Do you have a working example of what data to configure in these areas? I set it up on FreshDesk many years ago, but I cannot remember how it was done :( think it was a lot easier...

  4. API Connection

    Hi there, I am wanting to setup an integration to HaloPSA via CFDs, but I am unsure of how to get the token for OAuth2.0. Is there a step that I am missing, not sure where to put the API url and AUTH URL. Please can someone assist? I'd like to have it so that it prompts for a ticket ID on...

  5. IVR - Voice Input

    Sorry, what do you mean regarding routing yourself in the branches? Can you show an example please. Yes, I have some experience creating CFDs.

  6. IVR - Voice Input

    Hi there, I am looking to develop an IVR with voice input, such as it will ask which department I'd want to speak too and I say "Support" or "Sales", and it would route me correctly. Please could you let me know how this is possible, as I can see the Voice Input but it only has two exit...

  7. Linux ISO - 3CX Configuration

    I was using the latest ISO, turns out it was Geo-Location on the Firewall blocking it. For some reason it goes to the USA :)

  8. Linux ISO - 3CX Configuration

    Hi all, Trying to install 3CX on a hosted machine using Hyper-V - I follow all the instructions as per https://www.3cx.com/docs/manual/installing-debian-linux-pbx/ but I do not get the 3CX configuration message, I get the below: I do not get this :

  9. 3CX CallBack

    Yes, but I am looking to do both - I can only select one option

  10. 3CX CallBack

    Hi there, I'd like to have the option of a callback system where you can press option 2 AND a timeout of 10 minutes, would this be possible? If not, via a CFD?

  11. CFD - Routing based on logged-in extensions

    Sorry, but where am I looking? Can you adjust the code to fit our variable name please as I am getting confused lol

  12. CFD - Routing based on logged-in extensions

    Where would I put my Q though? GetMotorwayQAgents.ExtensionNumberList GREATER_THAN(GET_ITEM_COUNT(GetMotorwayQAgents.ExtensionNumberList), 2)

  13. CFD - Routing based on logged-in extensions

    Thanks, I am getting this error on the Call Flow logs: Error executing last component: System.FormatException: String 'GREATER_THAN(GET_ITEM_COUNT(GetMotorwayQAgents.ExtensionNumberList), 2)' was not recognized as a valid Boolean.

  14. CFD - Routing based on logged-in extensions

    I have used this, but not sure what the next step would be? I am assuming a condition but what would be the condition string?

  15. CFD - Routing based on logged-in extensions

    Hi all, I am looking to create a CFD based on a Q. I would like to achieve if no one is logged into the Q, then choose a different path to the current failover destination. IF 1 person or less is logged in then route to extension 200 IF 2 or more logged in then continue to the Q Please can...

  16. STUN - Port Question

    Thanks - thought so. I have checked documentation, and it says 12 minimum so assigning 20 will not cause any issues?

  17. STUN - Port Question

    Hi all, I have a quick question please, I have a number of locations with DECT devices and I am going to do all the Firewall rules required to make them work properly but I have forgotten if each DECT will need different ports or if using the same port would be fine as they are in different...

  18. Solved Yealink Internal / external call tones sound the same

    Thanks - that has fixed the issue. However, is there a way to get this working with this turned on via custom templating or?

  19. Yealink - External/Internal Ringtone

    Hi there, Yes - I am, but the issue was present before changing to custom (only did this to apply a different Ringer to test it).

  20. Yealink - External/Internal Ringtone

    Hi there, Recently the different ringtone for internal and external calls have stopped working since the latest firmware (96.86.0.72) T53. They have 1 Ring Group, and 1 Inbound Rule - this does not change to Ring13 or Ring2 (what is was before I changed it). Any suggestions? PBX is on v18u3
    • james_tech
    • Thread
    • distinctive ring tones ringtones yealink
    • Replies: 3
    • Forum: Yealink
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom