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  1. Stun Vs NAT - T48G

    Hi @eagle2 thanks for helping me. what possibilities could there be for the delay when stun is turned on via the phones web interface. when its enabled the call dials then take about 4-8 seconds to start the dial tone. its like the phone is taking to long to resolve itself however if i change...
  2. Stun Vs NAT - T48G

    Hi Guys, is anyone able to tell me which is the prefered method STUN or NAT. i have noticed on the firmware 35.80.0.130 for the yealink t48G that if stun is not enabled the shared parks dont work however if its enabled calls take atleast 10-15 seconds to make the call. if i disable stun on...
  3. Yealink T48G - cannot retrieve parked call

    Hi there, Seems what is happening is when the phone is provisioned via the default template the park extensions are not registering however if I go into the web page of the handset after its provisioned and click the buttons tab then click apply they all turn green on the handset and then work...
  4. Yealink T48G - cannot retrieve parked call

    Hi Guys, i am trying to setup a yealink t48g with 3cx however i am unable to retreive a parked call on the handset when a call comes in i can hit park and it will transfer the call to the shared park however if i press the same shared park dsskey i pressed to put them on park it just dials SP1...
  5. Customer Prov temlates return a 404 when accessing url

    Hi Guys, i have copied a template from the templates already on 3cx for a snom phone and made some custom changes however when trying to download it via web browser or remote prov it returns a 404. are the urls different for the custom templates. this is the latest version of 3cx with all...
  6. Naming Call Park Extensions & disable call group names

    Thanks @YiannisH_3CX new it had to be someonewhere :-) is there a method to add the groups to the phone book and have additional contacts show in the address book on the snom phones
  7. Naming Call Park Extensions & disable call group names

    Hi Guys, im wondering if its possible to disable call queue and group names when the call is passed to that group from the sip trunk. at the current stage it shows the group name on the phone instead of the caller id. is this possible? is it possible to name the call park extensions. for...
  8. Snom D715 - makecall when calling from softphone

    Hi Guys, I currently am testing out 3CX to roll out across 200 snom D715 handsets however I have run into an issue when calling out on the softphone in cti mode the phones show makecall and I have to press ok before it calls and when it makes the call there's no audio untill the caller answers...
  9. Cisco 7940 - missed call on queue call

    Thanks for taking the time to help me i have had a read of the link however it advised version 7.4.7 fixed the issue and the handsets i have run 8.0 already however i think your on the right track
  10. 3CX Firewall Checked Returning Failed

    thanks for taking the time to reply there is a tplink firewall however all the port forwarding is forwarded i have also dmz and factory reset the router. i have also DMZ the router. i have tested it without any network cable and it still products the same issue it sends out one port then comes...
  11. Cisco 7940 - missed call on queue call

    Hi Guys, i am aware that the cisco 7940 is u unsupported handset however we have close to 45 of these device and have setup 3cx to work flawlessly however from 1 hiccup. when there are multiple extensions in one queue and someone answers the call the call the rest of the phones show 1 missed...
  12. 3CX Firewall Checked Returning Failed

    Hi Guys, i have and issue where the 3cx firewall is returning the below error Internal port number (XXXX) does not match external port number (XXXX) is there a way to fix this, this is a clean install of 3CX single instance V14