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  1. Unable to activate licence maintenance

    That explains it - I have version 15.0.59381. I hold the upgrade because when I was in the previous version everything was working fine such as the template etc. Upgrading to 15 caused a lot of issues which is why I opted not to update anything again.

  2. Unable to activate licence maintenance

    Hi, My maintenance license has expired. My reseller have confirmed that the license has been renewed. I have tried changing the DNS, flush the DNS, restart the server but still no luck. Can I get any advise? - I have a feeling that the license is still not active on 3cx end. Thanks

  3. Cluster manager unavailable - unable to start Webmeeting

    When I try to start a web meeting it says cluster manager unavailable. I have tried different computer but shows the same issue. I am currently on v15 with Professional edition. Anyone having the same issue?

  4. Dashboard license not updating

    Hi all, I have applied the new license key and it is showing up when I click on license. However, the dashboard still shows the old license. This is also preventing me from downloading updates. I have restarted the server but it is still showing the old license. Appreciate any help. Cheers

  5. Allow International Calls

    Hi all, Thanks for the response. I think this is not an outbound rule issue because I can make International calls using the 3CX app on Android or iPhone. If this is an outbound rule issue, calls thru the app won't work. I think my issue is the "+" sign. When I dial the + sign on the app it...

  6. Allow International Calls

    I can make international calls using the 3cx android app but not on the handset and softphone. I use the + sign when doing international calls. When I try to dial the + sign using the 3cx softphone or handset it says forbidden. It seems like the + sign is not working on both softphone and...

  7. Allow International Calls

    Hi all, I have a 3CX V15 and Engin as my VOIP provider. I only have one outbound rules which is this one below: I have ticked the allowed country under security settings > allowed country codes. When I try to dial a number using + or 0011 as the start it is showing up as rejected because...

  8. Phone wont provision after upgrade to V15

    Hi Yiannish, I have added the provisioning url and changed the template in the 3cx to make it work. May I know which folder should I open to make changes in the provisioning file? There's 2 directory and both have the same files. C:\ProgramData\3CX\Data\Http\Templates\phones...

  9. Phone wont provision after upgrade to V15

    Hi Yiannish, It is in the same subnet, the phones and the 3CX server are in the same VLAN. When I click on re-provision, the phone reboots but it doesn't apply the changes.

  10. Phone wont provision after upgrade to V15

    I've got the T48G and T46G handsets, both won't provision even if I updated it to the recommended firmware.

  11. Phone wont provision after upgrade to V15

    Hi, I do have the same problem. I think I stayed on v12 for a long time since I don't have problems on my phone. Sometimes, updating cause all this problems but that's the way we get new features. When I try to provision new handset, it just won't work. I have selected the template in the...

  12. Error when importing solution in Dynamics CRM 2011

    Hi all, I am having problem importing this file “TCXMicrosoftDynamicspluginsolution_1_2_managed.zip” in Dynamics CRM 2011. The error message is: <Data ss:Type="String">The import file is invalid. XSD validation failed with the following error: 'The element 'systemform' has invalid child...
    • sohc
    • Thread
    • Replies: 1
    • Forum: Other

  13. CRM Integration

    Hi all, I have followed this guide at http://www.3cx.com/docs/dynamics-crm-integration/ The client is already working. It fails when I try to import the customizations. It says 'The import file is invalid. XSD validation failed with the following error: '{0}'. The validation failed at: '...{1}...

  14. voicemail prompt

    I'd like to modify the default 3CX promptset. I just want to remove the option where it says "Press # to contact the operator". Anyone can shed a light on this? Thanks!

  15. Faulting application name: 3CXPhoneSystem

    It went down again today! This is so annoying :evil: I check the event viewer and found the following: 1. Call or Registration to ########@(Ln.10000@Engin) has failed. [ V4 ###.###.###.##:5060 UDP target domain=unspecified mFlowKey=932 ] replied: 486 Busy here; from IP:###.###.###.##:5060...

  16. Waiting time for transferred call to voicemail diversion

    When I transfer a call to another local number it takes almost a minute before it goes to their voicemail. How can I reduce this? In my config below it is only 25 seconds. I believe there's an XML file that I need to edit to change the waiting time. This is my setup

  17. Faulting application name: 3CXPhoneSystem

    Hi jpillow, Problem was solved after upgrading the SIP trunks from 5 to 10. No need to reinstall. I hope this help others who will experience this problem. I think this is a bug in 3CX. The software should not stop if there's no more outgoing trunks.

  18. Distinctive ring for ring groups

    I was able to figure out how to do this. 1. Set the name of the ring group 2. Login to the web interface of your Yealink handset and go to Settings > Ring 3. Specify the name in the Internal ringer text and select the desired tone. Note: Users must change their default ringtone so that it...

  19. Missed call from "Ring Group" on Yealink

    I would love to know how to do this as well. I hope someone can share some light...

  20. Faulting application name: 3CXPhoneSystem

    Hi jpillow, I've called Engin today and I increased my outgoing trunks from 5 to 10. I hope this solves the issue. This is what I saw in the event viewer. I wonder why it says "service got signal to stop"!!!? :?:
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