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  1. No Incoming calls at time

    Hello, I have made another discovery. Shortly before the system did't permit any incoming calls I edited a DID. I changed the extension for directing the call when the office is open. After making the change the first call worked and was directed to the correct destination. The calls after that...

  2. No Incoming calls at time

    It has just happened again. This time i have some information concerning timing. First of all, there is no log entry in 3cx that coincides with this happening. these are the known times: 0915 outgoing call placed and completed 0918 outgoing call initialised and terminated by caller before...

  3. No Incoming calls at time

    Hello, I have set up 3CX 15 on a Hyper V server. All seems to be functioning correctly at times. I have a Sip trunk from VTX (Switzerland) and that seems to work. However, sometime the following happens: Incoming calls suddenly don't come through. I have not yet recognised a pattern. After...

  4. Door bell

    Hi, I think I might have found a solution. I will inform update the post with more details when I have successfully implemented the solution. The possible solution I have found is built around the SIP-ET 908A by COMMEND, an Austrian company. They have some incredible modules in their catalogue...

  5. Door bell

    Hello, I have implemented 3cx as the PBX system in a local art gallery. We are looking at integrating the front door bell and camera into the PBX. Currently they have an ancient camera and screen in a central location and a hacked door opener from SIEDLE in three locations that activate the...

  6. CTI mode

    Hello, I have a bunch of yealink W56P controlled for multiple 3CX CTI Phones on multiple desktops. I have two issues: 1. Hold after dialling. When I dial a number on the 3CX Phone in CTI Mode and answer the Yealink W56P to place the call I am on hold for the first 4-8 seconds. Why is this. Is it...

  7. Port 5060

    Hi, Apologies for the late reply. It turns out it is a problem with the internet connection we have. Port 5060 is forwarded, but not to my firewall. Swisscom uses it for their telephone numbers and therefore I cant. I have not managed to get this system working with the swisscom Internet...

  8. Port 5060

    Hello, I have an Installation of 3CX on a VM (HyperV 2012 R2). As a firewall I have a pfSense. I have forwarded the ports as described in the example pfSense configuration provided by 3CX. When I use an online tool to check the ports they show up as opened. However when I do the firewall checker...

  9. VTX Switzerland

    Hi, I have just got off the phone with the Technical Support of VTX. They told me that all incoming calls seem to have timed out. What could be the reason for this?

  10. VTX Switzerland

    Hello, I have thought of some further information that might be necessary. The Firewall: We have a pfSense Firewall. I used the following link to set the firewall: http://www.3cx.com/blog/voip-howto/pfsense-firewall/ Before following these instructions I went to System>Advanced>Firewall &...

  11. VTX Switzerland

    Hello, I have set up 3CX 15 on a virtual server (Hyper-V). I have a test (Demo) SIP account from VTX, my local provider (not officially supported). I have entered the credential supplied by VTX in a new SIP Trunk. 3CX shows a successful registration of the SIP account and in the VTX web portal...

  12. Standard or Virtual

    Hi, Thank you for your reply, I installed 3cx 15 and was never asked whether to install standard or virtual. It is all working ok at the moment. Ill see if I run into any problems. Thanks again

  13. Standard or Virtual

    Hello, I am relatively new to 3CX. I have installed a standard installation for test purposes before but haven't done much more with it than that. I am installing 3CX for the first time on a Virtual System. We have a Server running Hyper-V Standalone. I have set up a VM following these...
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