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  1. recording display

    Hi Guys Is there any way to get the incoming caller to display always under the display name? As you can see attached. The green highlighted recordings show the incoming caller under the display name, however for some reason the blue highlighted incoming calls are blank under display name? Ryan

  2. SSL Certificate renewal has been failed

    Hi We are getting an error every day on one of our 3cx's that's hosted. "SSL Certificate renewal has been failed. Error: Certificate generation failed because the license key is not valid or it's maintenance has expired. For an SSL certificate to be renewed, you must have a valid key which is...

  3. Changing Destination In recording list

    Hi Guys Is there a way to change the way the destination shows under the recordings tab? When looking through the recordings, when a call has been "Pickup a call" dial code is used to grab a call ringing at another extension. Under recordings it shows the Dial code *20* instead of the actual...

  4. Yealink T46S/T40G muffled/feint audio

    I will try make those changes tonight and see if quality improves(Remove G729 and add G711). I have noticed the recordings are clear but the volume is low. Not sure if this is something to go by. We are also using this same provider for multiple other customers with the same setup and have...

  5. Yealink T46S/T40G muffled/feint audio

    Another thing is we have PBX delivers audio enabled but supports re invite and supports header replacement disabled. Not sure if this will cause any issues.

  6. Yealink T46S/T40G muffled/feint audio

    Thanks for those, Will have a look through them seems a little bit higher grade for me but will do some research

  7. Yealink T46S/T40G muffled/feint audio

    They have a 16SC license. However they have a few spare phones which are registered and not being used. They have had no issues of hitting a license limit in the 1 month they have had the system. Only call quality issues

  8. Yealink T46S/T40G muffled/feint audio

    Thanks for the quick reply! If our provider only supports G729?

  9. Yealink T46S/T40G muffled/feint audio

    Hi guys Have rolled a brand new 3cx v15 installation(all updates installed) installed as a hosted system to one of our clients. They have 6 x T46S phones and about 20 x T40G phones (latest supported FW by 3cx) All provisoned via 3cx using Direct SIP(Stun) The are receiving endless complaints...

  10. Yealink missed call display different on latest update

    Hi Guys A strange thing I have noticed is on the missed calls page on a Yealink it now shows the number the caller dialed and not the callers number. We have just setup a brand new 3cx for a client and installed the latest updates. So basically what is happening is the phone shows the number...

  11. Solved Option 66 on Cisco SG500-52MP

    Looks like they resolved this issue. Needed to be added via CLI and not GUI Can resolve this thread

  12. Solved Option 66 on Cisco SG500-52MP

    We can do it on a mikrotik under option 66. But are not able to with this Cisco device

  13. Solved Option 66 on Cisco SG500-52MP

    The 3cx installed on a VM which is not on site so we cant use a local IP. However we tried the WAN IP but it still gave the error for the fullstops and colons.

  14. Solved Option 66 on Cisco SG500-52MP

    Hi Guys Not sure if anyone has run into this issue on here but thought I'd ask. We cant seem to get the 3cx provisioning URL to apply in a Cisco Router. The switch is not managed by us but rather our clients network engineers. We are only doing the voice and internet breakout. It seems the...

  15. 3CX V15.5 Update 2 Final Release: Hotdesking, CRM integration and more

    Anyone else getting a invalid account while trying to hotdesk with a yealink T40G? Also if i log into the phone I get a "register failed' under account settings.

  16. Rollback 3cx (Call Quality/Fortinet)

    Hi Guys Has anyone managed to do a successful rollback from v15.5 to v15? I am presuming I would just need to do a full backup and restore it. One of our clients has been complaining of bad call quality and seem to believe it has gotten 10 x worse since we did the upgrade to v15.5. However...

  17. Getting added as a SIP provider

    Hi Guys We are a reseller of 3cx in South Africa and SIP numbers. What do we need to do in order to get our VOIP server added to list of providers? I see there is one added to the ZA list already.

  18. 3cx fqdn failure

    According to the supplier of the keys the FQDN has been released. Is there a way to check if an FQDN is available before re-installation?

  19. 3cx fqdn failure

    Great. If we ask your sales team to release the fqdn will they let us know once done? Could we specify a time we would like it to be released?

  20. 3cx fqdn failure

    Hi @YiannisH_3CX It's a pity we have to do a reinstall. We don't have access to the old v14 license keys only the new v15 ones via customers.3cx.com They show the company on the erp portal but no fqdn attached. Once the FQDN is released by your sales team will the phone system stop working...
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