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  1. 3cx V20 API

    Hi Guys, We are busy testing the XAPI for 3cx v20. The function we want to use is the /Users/Pbx.MakeCall. When we look at the swagger doc it shows the following will return. Note the "Result" { "FinalStatus": "string", "Reason": "string", "ReasonText": "string"...

  2. Users can delete recordings 3cx v18

    Hi Guys, Is there a workaround to prevent users to delete recordings when they have access to 3cx management console V18. Please see attached screenshot. In V16 users could only download recordings. They could not delete recordings. Unfortunately "(Monitor (Reports, Chat Logs, Call Log and...

  3. Solved 3cx v18 debian recordings location space

    Nick, You are a life saver. Something so simple. I made it 0 because I had issues with v15 where recordings stopped and the bypass was 0. The hdd could hold more because of deduplication/syncing to the cloud with azure filesync. Thanks a mil.

  4. Solved 3cx v18 debian recordings location space

    Hi, Herewith df -h Herewith lsblk: Im using fstab with uuid to auto mount it after a reboot, but otherwise Just mount /dev/sdc1 /recordings Regards

  5. Solved 3cx v18 debian recordings location space

    Hi Cobaltit, It was previously on a Windows machine, also on a dedicated disk.

  6. Solved 3cx v18 debian recordings location space

    Hi Everyone, Hopefully someone can assist. We restored 3cx on a fresh install on an azure VM (Debian 10 3cx V18). The issue that we have is that 3cx shows the incorrect drive space on the dashboard. Please see screenshots attached. Look at the space showed within linux. On 3cx the total drive...

  7. High sip latency response

    Hi John, I went a step further and installed Prtg probe on the 3cx server itself. Prtg probe support sip options ping and I also get high latency. Essentially this is like getting a sip response on 127.0.0.1. Can someone else perhaps do a sip options ping check locally and confirm if they get...

  8. High sip latency response

    Hi Guys, Hope someone can shed some light on the following issue? We have continuous complaints about poor audio quality. Jitter specific. We have two way audio all the time. There isn't any routing issues. 3cx connects to Freeswitch within the same subnet (lan) and Freeswitch with two nics...

  9. 101ms latency on sip trunk virtual environment

    Hi Cobaltit, The NIC is an intel i210 gigabit network connection.

  10. 101ms latency on sip trunk virtual environment

    Hi guys, Doesn't matter on which Hypervisor(Hyperv 2016/Vmware all on different hardware aswell) we install 3cx 15.5 (Windows server 2012 R2) the sip trunk between 3cx and the sbc(freeswitch/asterisk) which resides on the same subnet and virtual switch stays on 101ms. From the SBC to the sip...

  11. Recordings console time out

    Hi Saqqara, When I create a new folder for the recordings as a work around it works. I think V16 with archiving is the solution. With v15.5 its going to complicate a few things when end users are going to try and search for old recordings when I create a new folder. Regards

  12. Recordings console time out

    Hi guys, When going to Recordings in 3cx's console we get the following error as attached: The recording folder is about 1TB in size. Is there a way to get the recordings console to show without creating a new folder where future recordings should reside? Is it perhaps a tweak in NGINX to...

  13. 3cx perpetual to annual license

    Hi Guys, Is it possible to go from a perpetual license to an annual license on 3cx? If possible can you then switch from a 32 std Perpetual license to a 32 pro Annual license? Also what are the implications? Thanks

  14. 3cx event log

    Hi guys, Currently we use 3cx v15.5 sp1 on Windows. We set our event log setting to purge after 30 days. Are these event logs only viable on the dashboard? Doesnt 3cx save these events in a file aswell? Reason for asking is. We would like to filter out all the sip messages for "busy here" and...

  15. 3cx recording file

    Hi YiannisH, I havent mentioned the platform. Currently 3cx runs on debian v15.5. Yes the extensions have recording enabled. The client doesn't record the call manually. The random issue happens only on outbound calls over a single sip trunk. Im going to try and force the codec to g711...

  16. 3cx recording file

    Hi guys, One of our clients have a unique issue. There are some calls where the recording doesn't start from the beginning. Basically when you download the recording and listen to it, it starts kind of in the middle of the conversation. Have you guys ever had such an issue? Regards

  17. 3cx recording

    Hi guys, Is there any way to configure 3cx to record all calls, instead of configuring call recording per extension? One can easily forget to tick the option when creating new extensions. Thanks

  18. Play pre recorded message

    Hi guys, Is it possible for 3cx to play a pre recorded message. Lets say an extension calls an external number and a voicemail answers. We would like the agent then to press for example 1 on their softphone and a pre recorded recording should then be played leaving a message on the answering...
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