Search results

  1. How to NOT play licensed limit reached to inbound callers?

    Is there a way to make this not play and just play a busy signal. I have the trunk set to 4 calls and a 4sc license, but if an internal call is connected and 4 more call in we will get that. Its rare but happens. Is setting the trunk to 3 calls the only way to do this.? Thanks Neil

  2. Blinking Light for missed calls on Yealink T46G

    I am having the same complaint, what setting is it that you changed to stop this? We are trying to achieve the same only on VMail blink. Thanks Neil

  3. Pre Configure Best Practice

    So what does everyone do for pre-configuration then move to site? I keep hitting these little annoyances. Example: I pre-configure a server in our office, everything is working and I set the the provision link to local interface 192.168.66.x and everything is great. Take it to office where...

  4. Managing Multiple 3CX Debian Servers, Opinions

    Now that we have moved from multi tenant windows install to individual Debian installs what is everyone doing to manage those boxes? It was nice to be able to update one server and have it effect 25 instances, but now we find ourselves touching every Linux box via ssh and 3cx web console to run...

  5. v15 Linux Incoming calls stop ringing.

    There is two trunks, one for incoming no and one for outgoing. They are registration based to vitelity.

  6. v15 Linux Incoming calls stop ringing.

    I have determined that restarting the Configuration services solves the problem. Is there a log that I can copy/view that would show the service fails?

  7. Multiple DIDs via Vitelity via ip (non registration)

    Probably a simple and noob question: I have 3 dids coming into a 3cx V15 linux box. They have been using registration trunks with Vitelity and working ok. (some quality issues) We had contacted Vitelity and they suggested changing to IP based since we have static IP address. The issue now...

  8. V15 3CXPhoneSystem01 service crash on received call

    @[email protected] Did you get the service issue resolved. Im having a similar issue and curious if you found the issue. Neil

  9. v15 Linux Incoming calls stop ringing.

    The services all stated running, the ver is 15.0.60903.0. It had happened this morning as well could get to the admin page but no calls. I restarted all the services and it came back up and is able to get calls. Not sure which services it was that fixed it.

  10. v15 Linux Incoming calls stop ringing.

    I have a configuration that has been working fine, however the last two weeks we have had a issue that it stops routing calls to the IVR and the caller just gets buys. The call log shows the calls hitting the system and saying not answered. On one ocasion I reboot the system twice and started...

  11. Announcements to callers. Help

    You are correct we do want to have the normal call flow after the announcement recording plays and really do not want the client to have admin access to the system. Would defiantly be real bad idea and what hair I have left would be gone. We are working on testing your script idea and moving...

  12. Announcements to callers. Help

    Well that seems like a solid option and probably the only way that we can make it work aside from them calling us to trip the record on there phone. Is this not something that businesses use on a regular basis? One would think that it would be pretty straight forward to implement.

  13. Announcements to callers. Help

    We thought about using the statuses on an extension to play msgs or forward through IVR etc. 2 problems that I can figure out. 1. if we use the voicemail recordings then it just wants to leave a msg and not forward to call other lines (unless im missing something) 2. Forwarding to ivr etc...

  14. Announcements to callers. Help

    Forgive me if this is a obvious question/answer, but its the first time I have been asked for this while using 3cx. I have a client that wants to be able to play a announcement to callers for special notices. They need to be able to turn it on and off and record from the phone or soft phone...

  15. Email notification of voicemail not sending

    Just had the log emailed to me and there was no attempts to send a email from the system against the server we use. I just sent a welcome email again and am having the log emailed to us showing the successful pass of that email. Any other ideas before I have to reinstall on a new box and...

  16. Email notification of voicemail not sending

    Yes the welcome emails work perfect and send straight away. Its only the voicemail notification emails, with or without wav as attachment. Just spun up a "test" instance from the erp.3cx.com portal and got that email as well.

  17. Email notification of voicemail not sending

    I could have sworn that this feature was working when I first setup the server. As of now I do not get any emails when a voicemail is left. With or without attachments. Version 14.0.47020.408 Cloud PBX Welcome emails working and notifications of services' stopped emails are working. Everything...

  18. Windows Client Chat Alert

    Does anyone know of a way that the chat notification can be improved? Currently just the little chat symbol turns blue and unless you have the client up on the screen and are looking at it, users seem to not see it. Then we have to call and say look at chat. Is there a way to make the chat pop...

  19. Hosted system fails after windows updates

    Is there a correct path for doing windows updates after a we install the system. This is the second time that I am now having to backup remove and resinstall the system. I get a bunch of services that fail to start (config Service, parking orbit, queue manager, sip/tunnel proxy) for each...

  20. Install windows updates on a working 3CX v14

    Actually I just had this happen this morning to me. We use a rmm tool to manage our servers and being new to 3cx I set it up to patch automatically. This am I got some errors on the services not running. The two instances 9, and 8, had about 4 services that failed to start or started and...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom