3cx hosted

  1. gregory.b

    3CX Self hosted - Switch to Hosted

    Hello, I really hope you are doing fine. i would like to have a clarification regarding the Switch to Hosted by 3CX. I have client Which is Self Hosting it's actual 3CX version 20 build 8, the client want to switch to host directly with 3CX. However, this client has several Site accross...
    • gregory.b
    • Thread
    • 3cx hosted remote ip phone router phone sbc sbc phone yealink phone
    • Replies: 7
    • Forum: Phone System / PBX

  2. 3CX Hosted - MCU Connection Failed 0x0020

    Starting yesterday, users with independent direct connections to the Internet are unable to start a web meeting, when attempting they see "MCU Connection Failed 0x0020". Switching the region from North America to United Kingdom in the Admin Console allows web meetings to work again, however, we...

  3. Can't apply purchased 4SC key to expiring running instance. Is a 3CX hosted to 3CX hosted migration the only way to use it? And if so, how?

    Hello all, I did try to find this topic in this forum and elsewhere, but couldn't seem to find anything relevant unfortunately. Apologies in advance if there's something I missed, and thanks for your help. So, I currently have a 4SC Pro v20.0 Instance which is 3CX hosted, but the licence is...
    • Ozed
    • Thread
    • 3cx hosted 3cx migration 4sc licence activation licence renewal license compatibility migration
    • Replies: 0
    • Forum: SMB

  4. 3CX Hosted + Call Scripts + Database connection

    Hi, i have 3CX hosted Version 20.0 Update 6 (Build 708) ENTERPRISE 8SC Call flow designer 20.2.84.0 I modified the survey demo project with my database credentials (PostgreSQL) and built the app without compile errors. I uploaded the zip file from integrations >> call scripts. I am able to...

  5. Solved Have 3CX Hosted?

    Good morning, I am trying to renew my 3CX PRO 4SC license. However, the checkbox for "Have 3CX Hosted?" is grayed out and I cannot un-check it? Is it mandatory to pay for 3CX Hosting even though the instance is 3rd-paty hosted in Google Cloud Platform? Thank you!

  6. 3CX HOSTED V18 Build 9 to V20

    Looking to be pointed in the right direction from folks who read / respond to the 3CX Forums: I have a barebones simple install of 3CX which is HOSTED by 3CX and have made myself the system owner. I have no elaborate call trees or call flows, just several extensions tied to softphones, VoIP...

  7. SSL Certificate renewal failed

    I keep receiving this error, but do not know why. Everything looks ok on my 3CX Subscriptions page. The SSL Certificate renewal for xxxxxx.xx.3cx.us failed - Invalid License Key Certificate generation failed because the license key is not valid or its maintenance has expired. For an SSL...

  8. Cannot provision Yealink T42G on 3cx hosted platform.

    Hello, I am trying to setup a Yealink T42G on our 3cx hosted phone system, version 18.0, update 9 (build 20). It is running firmware 29.83.0.120. I have hard reset it mulitple times. I have tried reflashing it with the same version firmware using pumpKIN. Yet, the default password of admin...
    • djesse
    • Thread
    • 3cx 18 3cx hosted default password provisioning problem yealink t42g
    • Replies: 3
    • Forum: Phone System / PBX

  9. Add IP Phone Extension Number Issue

    I am trying to add an IP Phone usind a specific ectension number, 7449, because of numbering system I use. I can't find how to add the IP Phone using the dashboard, and the web client won't let me set a custom extension number.
  10. afit

    SNOM D785N dimming issue

    I have a requirement for lowering the brightness level on a particular SNOM D785N ext\handset because if it's location in a private bedroom. Normally I would attempt this by using a custom template, but this is a hosted (by 3CX) instance and custom templates are not available. I have tried...
    • afit
    • Thread
    • 3cx hosted brightness custom templates d785n dimming snom
    • Replies: 3
    • Forum: Snom

  11. Multiple locations, same outbound phone #, how to e911

    Hello, I am preparing for a new campus being added to our school, another physical location down the street. We will be migrating 3CX to their hosted solution (currently hosted on-premises) and I would like to use the same phone number for all outbound calls from both campuses. I will be...

  12. Too many attacks on 3CX-hosted PBX

    We have a 3CX-hosted PBX for testing purposes and fact is that it is being too widely attacked. Although these attacks' IPs end up blacklisted after 5 unsuccessful attempts, we just wonder why so many attacks happen in the first place. Our IP blacklist currently counts approx. 150 entries after...

  13. Outbound Dialer call list text file location

    I was following this guide https://www.3cx.com/docs/cfd-creating-outbound-dialer/ when I got stuck on uploading the call list text file unto the 3cx server. Which is hosted by 3cx is there a way for me to upload the file or is there a workaround?

  14. Solved SSL Error

    We recently migrated from an Azure Instance to 3CX hosting. After chosing reinstall and selecting the backup we are recieving SSL error on machines. Any ideas?
  15. JohnS_3CX

    Delete Instance Hosted By 3CX

    Question: I have a hosted by 3CX instance and I wish for it to be deleted. How can I do this? Answer: You may login to your account "https://portal.3cx.com " go to Systems, click at your Subscription which is Running and click STOP which will reset your key and delete your machine.
    • JohnS_3CX
    • Thread
    • 3cx hosted cloud hosted cloud hosted decommission remove uninstall hosted 3cx hosted pbx
    • Replies: 0
    • Forum: Phone System / PBX

  16. Intermittent One Way Audio

    Hi, Pulling my hair out over this one! Client is experiencing random intermittent drop outs of the callers voice. The caller can hear our client but the client cannot hear the caller. This happens briefly for 2-10 seconds and largely happens when there are multiple calls happening. Client...

  17. 3CX Hosted PBX Conversion

    Hello. I would like to decommission my 3cx hosted instance, and reinstall to an AWS account, but I'd like to ensure a smooth transition and no DNS errors. Is there a way I can do this through the console, or can someone from 3CX shut down the instance at a specific time? Thanks!
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