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Add the ability to log the call as abandoned (and not abandoned / held / successful / whatever), at any point during the call flow.
Has anyone found a way to handle abandoned calls decently with 3CX? So the problem that I am facing is that our managers dont like the fact that...
Hi to all
We have situation with Abandoned Queue Calls grouping.
The same number is shown multiple time for each missed call.
When the agent mark...