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  1. VM Compute/Resources requirement @Azure Cloud for 96SC / 500Users

    We have requirement for 3CX Phone system with 96SC (500 Users) deployment at Azure Cloud. We couldn't find the VM compute/Resources requirement on 3cx hardware specification document (https://www.3cx.com/docs/recommended-hardware-specifications-for-3cx/) and its mentioned only for 250 User...

  2. Azure Hosting and Skyetel Trunk

    I've got an issue with a Skyetel trunk for a 3CX host on Azure. I am getting a bunch of "temp failures" on call logs from Skyetel which their support tells me means the call couldn't reach our 3CX host. Inbound callers are reportedly calling multiple times before they can finally get through...

  3. Moving to Azure?

    We have a customer who already has subscriptions in azure and wants to move their 3CX into the azure environment. Current setup: 1. Hosted on Prem (in private cloud) 2. IP based SIP trunk - will have to move to an account-based trunk I assume? 3. They only use client-based connection so no...
  4. nicojmb2

    Azure VM Size for Enterprise (1000 extensions)

    Hi, In the https://www.3cx.com/docs/recommended-hardware-specifications-for-3cx/ documentation, 3cx categorizes as Enterprise if we have 1000 extensions. And if we look at the Azure table, we see the recommended sizes but not the Enterprise one. So, my question is: what would be the...

  5. V20 Upgrade - Self Hosted via MS Azure Issue

    Hello all, I've just tried to upgrade 3cx from v18 to v20, after making sure I have actioned the important checklist items (2GB RAM + 2 vCPUs, System Owner etc...). We seem to get the following error that stands out from the logs: "result": "aborted", "time": "15-10-2024 18:30:05"...
    • georgeic
    • Thread
    • azure debian linux v18 self hosted update upgrade 18 to 20 v20
    • Replies: 6
    • Forum: Phone System / PBX

  6. Group or Department named "Azure AD"

    In a v18u9a system, we have a Group named "Azure AD." This Group appears as a Department when the v18 backup is restored into a v20 system as part of a migration. I was told by the previous 3CX admin that this v18 Group was automatically created when we performed the M365 integration and when...

  7. When does Synced with Microsoft 265 column get populated for a user? When does the user get added to the group Azure AD?

    Running v18 Update 8, Build 939 Enterprise 128sc. We're upgrading to v20 soon but have some logistical issues to be dealt with first. I inherited the admin of this system from the previous admin that left abruptly. I have in my handoff notes that once a user synced with Microsoft 365, two...

  8. Connect Azure Hosted 3CX to UAE Based SIP Trunk - What Device?

    Hello, I am looking for some advice on what device needs to be purchased to connect our 3CX cloud PBX to a SIP trunk provided by UAE based telecoms provider in our office. I am aware that there are no 'supported' providers in the UAE, however due to compliance regulations, we are bound to use...
    • Niall-T
    • Thread
    • azure sip trunk uae
    • Replies: 1
    • Forum: Other

  9. Conference Calls - How do they work?

    Greetings all! Environment: FlowRoute is SIP trunk with normal per 3CX defined preference 3CX is self hosted in Azure, running 18.0 Update 6 (Build 908) "Professional Annual" license and 16 SIM calls all users in environment are utilizing Windows 10 PCs and the latest version of the 3CX Soft...
    • spillers
    • Thread
    • 3cx azure conference call self hosted soft phone
    • Replies: 2
    • Forum: Web Client

  10. Newly migrated to cloud, unable to provision sbc

    This is a standard migration from onprem to the cloud, previously tested with Google cloud, but on this occasion Azure. Can I first just say before running a backup, I changed access to grant any IP access to the Management Console, also I ran a full backup (license et all). After manually...

  11. update debian 10.12 to 18.0.5 beta version of 3CX through command prompt

    I have been trying to get this going for a long time. I have a server that I need to move from on-prem to cloud hosted on AzureVM. I used the 3CX VM installer through the marketplace and its all installed and ready to restore my save file... That is until it uploaded the backup and gives the...

  12. Upgrade 3cx V16 to V18: PBX Azure Debian Separate recordings disk

    With some of our PBX is the cloud we have mounted an additional disk to coupe with the large recordings stored by the PBX. When clicking the upgrade button does this affect the remounting of recordings disk to the PBX?

  13. Default Provisioning URL - Azure Hosted PBX

    How do i change the default provisioning URL to the FQDN for all new users and not 10.0.0.4 private IP that Azure assigned the VM?

  14. 3CX Azure SSO working for some users but not others

    Hi, We've recently updated to V18 and we're looking to take advantage of the new SSO feature for the WebClient and Management Portal. We're encountering an issue during SSO testing where 2 out of 4 users cannot get SSO to work. Notes: * O365 integration/sync was setup by me about a year ago...

  15. On Prem Microsoft AD Integration with On Prem 3CX v18

    Hi Internets, Is there any option, besides using Asure, to integrate on prem 3CX with our on prem Active Directory? We don't do anything in Azure and I'm not going to attempt to change the organization's MS AD environment - simply to have AD integration and Single Sign On benefits for 3CX...

  16. Issue registering Yealink W52P phone

    I have just migrated a customer's telephone system from on-premises (v16 running on Windows 10) to Azure (v18 running on Debian). We have a Yealink W52P Base Station and one cordless phone; both were working OK when locally provisioned to v16 running on-prem. After the migration we cannot get...
    • DavidHodgson
    • Thread
    • azure register failed v18 w52p yealink yealink w52p
    • Replies: 10
    • Forum: Yealink

  17. Solved 3CX Windows Client - echo

    Hi, I have been experiencing so much echo when using the 3CX Windows Client v18, which is installed on the VM running in AWS. Since my customer has multiple users using the VMs in AWS, I'm trying to establish whether the issue only occurs for a single user. In the meantime however, I would like...
    • Mike94
    • Thread
    • 3cx windows client aws azure echo qos
    • Replies: 3
    • Forum: Web Client

  18. Problems with MS365 Sync on V18 Update 1

    We are in the process of activating the MS365 Sync, but we are experiencing some issues here (3CX Version 18.0.237). On the "Configure" Tab, everything went fine and works well. Afterwards I startet to sync only some users from the IT-department, to try it out. This one also works fine. Signing...
    • PhilK
    • Thread
    • 3cx microsoft azure azure azure 3cx calendarsync contactsync
    • Replies: 9
    • Forum: Office 365

  19. Unable to receive call Gradwell SIP Trunks

    Hi, I have just set up a 3CX 16SC V18.1 Standard system running on Azure, deployed using the PBX Express wizard. Using Gradwell SIP Trunks, configured using the template in 3CX. Able to dial out without any issues. Gradwell have issued a temporary number to test inbound but cannot call into...

  20. Solved Moving a 3CX instance from Azure to Azure (different tenancy)

    What would be the process for moving a 3CX instance currently running happily in Azure within one tenancy to Azure running in a completely different tenancy? I get that I need to take a backup but unsure if I include the FQDN in with that and then where I go from there. I have searched the...
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