backup and restore

  1. Backup Failed

    Scheduled and Manual backups are failing, I'm unable to resolve this issue with reasoning provided in the notification. Any help would be excellent. Your 3CX backup failed due to the following reason(s): System.Xml.XmlException: Root element is missing. at...

  2. Modify 3CX Backup Zip

    Hi All, Has anyone successfully modified the 3CX zip backup file? If I modify the contents of the zip file (unzip and then zip it again - tried several applications) the restore seems to fail. From the logs, it looks like it is failing a signature check. I wonder if it is verifying against...

  3. restore ipbx without dns propagation

    Hi, it would be nice if we could prepare a 3cx ipbx from a backup file without having the dns propagation which will shutdown the existing ipbx. For exemple, if 3cx is on premise and we have to change the machine for a bigger one or because the existing one suffer some problems. Currently at...

  4. SFTP backup - connection terminated by client

    Hello, 3CX Hosted on a VPS with SFTP backup server on prem. I've setup a SFTP server with access to only the /home/<username>/3CX_Backup path for a specified instance. However when setting up the SFTP details and hitting OK the window closes as it normally does and a loading bar on the top...

  5. 3CX Scheduled Backup

    Hello, Is there a way to change the name of the 3CX scheduled backup file? The backups saved to an external SFTP server and if possible we would like to have the name changed to a unique value for different instances. Thank you.

  6. Solved Restore backup from v14 to v16

    Hello, I'm trying to restore a backup from version 3cx v14 to version 16, but this seems problematic. I have a license for version 16 and I can only restore the backup from version 15.5. I know that version 15.5 has the option of restoring a backup from version 14, but I can't even install it...

  7. Migrating from Google Cloud to AWS

    Hi, We have a live 3CX instance running in Google Cloud. I would like to move it to AWS and wondered if this was possible by approaching it as follows. 1. Using PBXExpress create a new instance in AWS but using a different license key (I have a spare available which can use temporarily) and...

  8. Cannot Upload Backup During Installation

    Hey guys, I'm attempting to move our 3CX installation from a 2012 R2 server to a new 2019 server. However, during the installation on the new server, I cannot seem to upload my backup file. I click "Upload", select my zip file, then nothing happens. It just sits there. The file is about 5GB...
  9. Gustavo Taconi

    3CX Backup MS OneDrive / Sharepoint and Recordings Archives

    Hello! I would like to suggest a new feature to able archives backups and recordings in Microsoft solutions how as One Drive and Sharepoint! In our case most customers doesn't have Google Solution :( I believe this feature will help everybody in the same scenario

  10. License status License error

    Hello All, We a have recently renewed maintenance license. In our customer portal , I can see the expiry date is next years. But on the admin center, License status : License error. I am not able to install updates as the maintenance license is expired on admin center. I was running version...
  11. Levi Koenig

    Restoring Backup To A Fresh Instance Using PBX Express - Best Steps?

    Hey there! About a year ago I used the 'PBX Express' to setup a 'Professional' License of 3CX in Google Cloud. I loved it! (it was the main reason we switched to 3CX considering how easy and quick it was to setup!) Now its been over a year, and I have gone through a couple updates and most...
  12. Robertos

    FTP Backup to AWS

    Hi, I am unable to schedule or one-off backup to FTP in AWS. I can manually FTP PUT a locally backed up file on 3CX using lftp (Debian Stretch) to the same FTP server in AWS . The connection works as 3CX accepts the FTP session in "Location" (in Wireshark, 3CX connects and then opens...

  13. 3CX Scheduled Backup Error On Google Drive

    I am backing up our PBX daily on Google Drive using the Scheduled Backup. However when the backup runs I get an email with the following error: 3CX Phone System tried to backup but failed due to the following reason(s): System.Net.Http.HttpRequestExc eption: An error occurred while sending the...

  14. Issues upgrading to v15.5

    Hi, I am attempting to upgrade a v14.49169.513 PBX up to v15.5. The install process appears to work correctly and I select to install from my v14 backup. It seems to pull the license key from the backup okay (which then proceeds to tell me it is for an older version. This is no issue as I am...

  15. 3cx update vs fresh install & backup restore

    Hi, I have a 3CX install that has been updated from version 14 to 15 then from version 15 to 15.5. Don't recall now if any of those updates had been done from a fresh install and backup restore or not. For sure at least one of those updates has not been done from a fresh install because if I...

  16. can reverting to a snapshot cause problems

    i'm just wondering if 3cx does ok with vm snapshots and reverting back to them. i use the built in backup. i also backup the vm using my hypervisor backup tools. i'm going to upgrade to the latest version and would like to take a snapshot prior to the upgrade so i'll be able to revert to it...

  17. Implemented Clicking on Backup from the dashboard turns off backup

    Currently on the latest version 15.5 all updates current and when you click on backup in the dashboard it automatically disables the auto backup, and you have to setup the backup again. Can we please just have this open the settings and not disable the backup on click?
    • starr
    • Thread
    • backup backup and restore
    • Replies: 1
    • Forum: Server
  18. techdummy

    Solved Backup Concern

    Hi, This could be a very stupid question. Is it possible to use the backup from 3cx V15.5 on 3cx v12.5 ? We have 2 servers in the organization and are planning to upgrade one of those to v15.5. We have integrated some features to run with the V12.5 using Sugar CRM and in case someone...

  19. Migration

    Hi, We are running version 15.0.60903.0. Before we learned of the pro features, we built out our trees and extensions in the open source version. I have another instance with a Pro trial with 32 call paths. I did a backup of the previous version and it gave me a zip file. When I run the...
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