backup

  1. Solved V18 to V20 upgrade problems

    Hi I'm hitting 2 issues when attempting to upgrade to V20 for our on-premise 3CX system. 1. Upgrade from with 3CX V18 starts and signs us out of the Web UI but after hours of waiting the upgrade never completes and we are still runninig at V18. Deciding that this may just be due to the a...
  2. nicojmb2

    Solved V20 Backup Notification

    Hi, After updating to version v20, I no longer receive backup emails. Additionally, it would be nice to have a place in the configuration to indicate which email to send the backups to. It's very useful to send the backup notification to email like: [email protected]. Regards!

  3. Solved Can't restore v18.5 backup to a v20

    Hi, I waited a bit long to update my 3CX on premise, currently version 18.5, My licence key expired, and i can no longer update or validate the renewal of my key. Support told me to do a fresh v20 install and upload my backup, but the backup failed because it does not contain a system owner...

  4. Server error - 502 - ok

    On my on HOSTED system there was un update do be done. I did a back up and then updated. Since it was done i cannot log in anymore and the phones are down. When I try to log in a get "Server Error" and if i try to recover my password 502 - ok I cannot recover the back up since I cannot log into...
  5. PHK123

    Issue with 3CX Backup Options - SharePoint Not Displayed After Successful Office 365 Integration

    Hello 3CX Community, I'm reaching out for some assistance regarding an issue I've encountered with the 3CX backup options in the 3CX Admin Portal. I have successfully integrated Microsoft Office 365 with 3CX, as confirmed within the portal. However, despite this successful integration, I'm...

  6. SFTP Backups failing - Permission denied (publickey)

    Hi, We've got several 3CX systems backing up via SFTP to a FileZilla server we host and manage specifically for backing up 3CX instances. The systems are a combination of on-premise and self hosted in AWS but all do exhibit the same issue randomly. However, the backups randomly fail with the...
  7. bsc-computer

    backup fails suddenly with Bad IP connecting.

    since 11.09.2023 backup from a customer fails. The backup is carried out via FTP. Many other customers also successfully write the 3CX backups to the same FTP server. FTP server can be reached via ping from 3CX Server Terminal. Version 18.8. Build 935 message is: Your 3CX backup failed due to...
  8. abdallahessam

    Server Error Problem

    Dears, I need your assist to resolve this issue as after rebooting my 3cx machine on ESXi I couldn't able to sign in again with the error "server error" however I didn't make any updates or changes, so I need a way to backup my data "specially recordings" to a new 3cx machine. Second Point:-...

  9. Feature request - M365/Onedrive as backup location option

    Currently, Google Drive is listed as an option for a hosted 3cx backup location, along with FTP, etc. However, we're in the M365 ecosystem; has there been any thought towards adding OneDrive as an available backup option as well?
    • slightlyevolved
    • Thread
    • backup backup 3cx network share backup and restore backup google drive backups m365 onedrive
    • Replies: 2
    • Forum: Phone System / PBX
  10. Wesley | Ruijs IT

    What is included in the backup.

    Hi, I was wondering what is and what is not included in the 3CX backup. A far as I know the settings for auto update and backup location is not included.

  11. Solved SMB Backup Location

    I'm following the article here. https://www.3cx.com/community/threads/smb-backup-location.70518/page-2 And still not able to connect to SMB. Has anyone else successfully done it? I have tried: Network path smb://IP/3CX/Backups/ Domain: abc.local Username: admin Password: 12345 Network path...

  12. Restoring from backup

    Hi, I have an issue with restoring a backup. I have a backup from september 2022 and want to restore it to compare some configuration that's been done since then. This is a Windows installation and the backup version is 18.0.3.461. I created a new test VM and installed the latest 3CX v18...

  13. "The maximum number of backups has been reached"

    Getting this on one of my hosted systems. "The maximum number of backups has been reached" (screenshot) Version: 18.0 Update 6 (Build 908) Disk usage is 14% backup Location is local disk I deleted some old backups - only three there now. Nothing in the logs that I can see. Anyone seen this...

  14. Auto archiving not flagging archived recordings

    Hello team, I'm posting here, because the forum won't let me post in "Hosted" section, please move if appropriate. Some basic information to begin: 3CX Version: Enterprise Annual Server OS, Debian 10 Is the 3CX Server Hosted and where? Hosted in Lancom IP Phone Make/Model/Firmware version...

  15. Solved Upload backup stuck

    I'm trying to create a new 3CX server on a Lightsail instance. I have an existing setup (on Lightsail), from which I have a backup that I want to setup on the new instance. I have been trying to install from portal.3cx.com, however when I get to the page where it asks me to upload the back up...

  16. Backup not being encrypted

    We seem to have a bug with backup encryption. When creating a backup, a password is set; the backup task runs; we then download the backup, the zip is accessible without need to enter a password - all data is available to anyone with access to the backup zip file. Have run several tests with...

  17. Disaster Recovery of a On-Premise Debian PBX VM on Hyper-V

    Has anyone been able to find a solution to getting a DRS for backup up Debian VM on Hyper-V?

  18. Backup Encryption type

    Hi, Does anyone know what type of encryption is used for the backups? Because I guess we have some servers(180+) that has the wrong passwords in the automatic backups. So i want to brute force the passwords of the backups so i can check which server has the wrong password.

  19. 3CX Backup using AWS S3 & AWS Transfer SFTP

    Hi everyone, I am trying to set my 3CX to backup on AWS S3 and wanted to know if others have achieved that and in what way. I have set a new server from AWS Transfer and added my bucket on it but I get the following error on my email when I start the 3CX backup: Your 3CX backup failed due to...
  20. kinetix

    Restoring V16 to V18

    Can you tell me if I am missing something? We have done dozens of V16 to v18 upgrades now. It seems each upgrade results in the AUTOMATIC BACKUPS being DISABLED and we need to go back into the Management Console, and re-enable the option. Is this intentional and I am missing the reasoning...
    • kinetix
    • Thread
    • automatic backup backup backup and restore restore upgrade to v18
    • Replies: 4
    • Forum: Phone System / PBX
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