backup

  1. Solved Restoring Backup and License

    I am looking to test our backups for documentation purposes as well as cover us for our cyber insurance since they lower our rates if we routinely test our backups on mission critical systems. My question really has nothing to do with the backup process in general but more like what happens to...
  2. Heath

    Backups

    I currently have Enterprise system with the failover and standby license. I have it set that the primary takes a backup every day. I also have it set that the backup restores on the failover about 2 hours after the backup is taken from the primary. I do get an alert when the backup and...

  3. Error: "Remote storage is partially configured" after upgrade to 8A

    Admin console has the below error after upgrade. I used the browse button to select the directory and saved. Manual backup works. I can view the backup in the 3cx backup console and in the Google Cloud Storage bucket.

  4. Wasabi remote storage

    Hi Team, We are using Wasabi S3 bucket as our main cloud storage. It would be nice to add this storage location besides the AWS S3 bucket in 3CX.

  5. FTP Backup Issue v20 update 7

    We've been using an external FTP server for our 3CX backups up until recently without any issues. However since the v20 update 7 I've started to get error messages whenever the automatic backup runs. We are using the ftpes:// server option which is uploading to an external FileZilla server. We...

  6. Issue Connecting 3CX to Google Cloud Storage – OAuth Errors (400 & 409)

    Hi everyone, I’m having trouble connecting 3CX Backup to Google Cloud Storage. I’ve already created a GCS bucket, set up the permissions, and exported the Private Key (JSON) to be used in 3CX. However, when I try to select a folder from within 3CX, I consistently get this error message...

  7. Microsoft 365 Storage Issues

    I'm getting intermittent troubles using 365 as storage. Recently, backups to SharePoint seem to be having issues. Some backups have a size, but the majority don't have a size recorded and aren't valid. I get notified when our failover 3CX tries to restore them as it says the "Provided backup is...
  8. lancerichards

    Separate Backup from Recording Storage

    Hi Team, We have a scenario where a customer would like to have the storage of their recordings on their Sharepoint with M365, but as part of our standard practice, we push our daily backups for customer managed instances to a SFTP server. The only way I can see I'll be able to do this with...

  9. 3CX FTP Backup Error: "Action not taken"

    Hi, i've configured automatic 3CX backup over FTP space, but I receive the following error: Code: 550 Message: Action not taken: What does it mean and what could it be related to?
  10. fabiomcaldeira

    3CX Backups

    Hi Everyone I know this is a long shot but I am sure that I cannot be the only one with these issues Currently we have multiple 3CX Systems setup for Clients All of them are 3CX V20 Linux that we self host Currently we do backups via FTP to an off-site location I was wondering I know with...

  11. Retention For Call Archives

    Does anyone know how to use Google Buckets with retention enabled to store 3CX backups? It seems that because of the retention set on the Google Bucket, the backups can’t overwrite themselves, and therefore the backups are not saving. We need to keep the retention on the bucket for the...

  12. cl_calls.csv not updating

    Hey Guys, We've noticed that our cl_calls.csv backup isn't updating, often falling several weeks behind. All other CSV files are current. I've reviewed the audit and event logs around the times it stopped updating but haven't found any errors or relevant changes. The cl_calls.csv file itself...

  13. Scheduled backups not working but manual ones do

    Hi, On of our 3CX instances that we manage doesn't do scheduled backups to an SFTP location. However, a manual backup to the same SFTP location works fine and succeeds. We've tried the following to troubleshoot this issue: Change the backup schedule to run at a different time but no luck...

  14. Question about external storage (SFTP)

    Good afternoon. We want node1 to make a daily backup copy directly to node2 (SFTP). Accordingly, every night node2 should deploy this backup to node2. We made a separate user with a password, added it to the group “pbxclusterservice”. Then in “System - Storage - SFTP” enter...

  15. Upgraded to v20 on-prem - Backup Question

    Sorry if this has been mentioned, but I could not find it... I installed v20 and all went fine. Only item I had to reconfigure was the Google voice to text api since it needed a json file now and not the api key. I followed the directions and got it added and tested, attached screen shot...

  16. Backing up (and archiving) to SharePoint - empty destination list

    Morning folks, Whilst I've been able to configure customers' V18 systems to backup to SharePoint previously, we're getting errors when trying to use SharePoint as a destination on our v20 PBX. 365 integration has been done, redone and redone again - no errors, all looks OK. The destination...

  17. v20 (hosted) backup email notifications gone

    Hi, Can we have this back please :) Thanks !

  18. Want to Verify Can Use Different Google Compute Buckets for 3CX Backup and Recordings

    Hi, I just wanted to verify you can use 2 different Google Compute buckets, 1 for the 3CX backup and 1 for Recording archives. Each would have/use it's own JSON file. I know you configure the location for each and just want to make sure each can use it's own bucket/JSON file. Thanks...

  19. Backups on V20

    Is it possible to backup to a USB drive? Obviously it isn't as good as a proper remote backup but it is better than just backing up to the hard drive and also very convenient. As far as I can tell a USB drive doesn't get auto-mounted. I wonder if USB is disabled?

  20. Solved V18 to V20 upgrade problems

    Hi I'm hitting 2 issues when attempting to upgrade to V20 for our on-premise 3CX system. 1. Upgrade from with 3CX V18 starts and signs us out of the Web UI but after hours of waiting the upgrade never completes and we are still runninig at V18. Deciding that this may just be due to the a...
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