blind transfer

  1. Blind Transfers after v20

    I have a mixture of phones that are all on firmware versions that are supported by 3CX at multiple customer sites. All phones affected are current firmwares or have been replaced (post v20 install). We use Grandstream GXP2170 and a spread of Snom phones. Customers keep telling us that "calls...

  2. Blind transfer no longer works on Yealink T54W after recent update

    Attended transfer works fine. Blind transfer goes no where and eventually the caller on hold gets drop. Blind transfer never reaches destination but leaves original phone making the transfer. The feature works on the mobile app and web client but not on a T54W or T33G phone. I have 70 and...
  3. NickEmpireComm

    Blind Transfer "Quirk"

    Good Afternoon. I've come across an odd quirk that was brought to my attention by a customer of ours. When using the Windows app, and mobile app (Android and iOS), the blind transfer isn't behaving as it normally would...or did. A user will receive a call and intend on transferring that...
    • NickEmpireComm
    • Thread
    • android app blind transfer ios app web app windows app
    • Replies: 3
    • Forum: Windows

  4. Solved Attended transfer not working

    Recently updated 3CX [hosted] to version 20.2. Attended transfers are now behaving as blind. Anyone else seeing this issue? Recommendations?
  5. ronenba

    Solved Grandstream GXP2135 Blind transfer doesn't work

    I am using hosted 3cx with gxp2160, I setup blind transfer and now I can park (blind transfer incoming calls) and pick it up from another phone but when I setup GXP2135 with blind transfer it doest work Attended Transfer work but need to push the transfer button how do make the GXP2135 work...
  6. chance-wmt

    Fanvil X4U not Blind Transfer on Onhook

    Fanvil X4U not Blind Transfer on Onhook, Option is enabled in the default supported template and latest firmware, and double checked by logging in, also enabled on phone for certain. Trans > BLF/EXT > Hangup. What it is doing is instead of transfering, it is hanging up and placing the original...
    • chance-wmt
    • Thread
    • attended transfer attented blind blind transfer onhook transfer unattented transfer
    • Replies: 9
    • Forum: Fanvil

  7. Blind Transfer busy extension

    When a call comes in and is answered and the call is blind transferred to an extension that is busy how do I configure 3cX so that the call bounces back and rings the extension that transferred the call?

  8. How to disable blind transfers

    I have a client, who wants to do attended transfers at a simple click of a button. The way they are currently doing it is by: Pressing 'transfer' while on a call, then pressing 'more', and then clicking on the desired BLF. The problem is that this is resulting in blind transfers, and they do not...
  9. Andriy

    Solved Attended transfers treated as blind on Fanvil x3s and x6

    Hello! I am using Fanvil x3s and x6 phones with 3cx (cloud) Settings in provisioning are set to ATTENDED/CONSULTATIVE TRANSFER. I want to transfer calls as follows 1. Original caller talks to OfficeWorker1 2. OfficeWorker1 transfers a call and talks to OfficeWorker2 than OfficeWorker1 hangs...
  10. JCLloyd

    I Am Messing Up A Simple Call Transfer & Pull Back

    If this looks like a cross-post, I tried typing something in General -> Documentation that doesn't read well and hasn't been addressed. I am thinking it should be here... I am trying to successfully repeat the scenario of doing an attended transfer to an extension where the person asks me to...
    • JCLloyd
    • Thread
    • blind transfer recal transfer
    • Replies: 10
    • Forum: Web Client
  11. pmterp

    Htek UC924 and 926 no ringback during blind transfer via DSS

    Hello, We have some Htek's that are set to Blind Transfer via the DSS key. When the user presses the DSS key to initiate a blind transfer, the caller only hears dead air while they wait for the other party to answer. However, if the transfer is initiated by pressing the Transfer key, the MOH is...
  12. daneke

    Solved Blind Transfer changed each night

    I have a yealink 48G and some Htek 862 phones all up to date. Inside the webpage for each phone I can set transfers to be blind, but each morning they're back to being attended. How can I keep this setting permanent or is there another place to make them blind when pushing a BLF button? Thanks

  13. 15.0.71- Att and Blind Transfers do not work

    Device Info ------------------------------------------------------- Phone Model: All Android updated to 15.0.71 Issue Info ------------------------------------------------------- Handset: Cell Phone Contacts: [Local] Connection: [WiFi|] Server: [Internal] Att and Blind Transfers are not...
    • OlatheTrading
    • Thread
    • 15.0.71 att transfer blind transfer transfer
    • Replies: 1
    • Forum: Android
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