busy

  1. joker3000

    Outlook Calendar Status Automator

    Outlook Calendar Status Automator https://github.com/joker3000/outlook365-calendar-status-automator Project Purpose This tool was built for office employees using a 3CX phone system integrated with Microsoft 365, who: Have automatic calendar integration enabled in 3CX (via Microsoft Graph)...
    • joker3000
    • Thread
    • busy free microsoft 365 microsoft outlook
    • Replies: 8
    • Forum: Office 365

  2. Set 3CX to Do Not Disturb while on Teams Call

    Hi everyone, we've been requested to find a way to set our 3CX clients to Do Not DIsturb when a call is being held over teams. To clarify the call is a random call and not a meeting. The meeting feature that sets your 3CX to DND is already implemented. Did anyone have any luck setting this for...
    • ictsys
    • Thread
    • 3cx integration with teams busy do not disturb
    • Replies: 5
    • Forum: MS Teams

  3. Solved Busy Tone (and hearing error codes)

    When a user tries to call a number and the call fails for various different reasons (eg busy, or forbidden etc) the call simply ends with no prompt which means it's impossible to know if the call failed, or busy or something else. I have a similar ticket her that was archived...

  4. Solved 3CX + W60B + W56H problem

    Good morning, situation: - 3CX on local server (ver.18.0 update 1) - cell dect yealink W60B (firmware ver. 77.85.0.25) - 3 Cordless Yealink (W56H) [extensions 00-01-02] (firmware ver. 61.85.0.35) - 3 fixed Grandstream voip phones [extensions 03-04-05] Problem: The phone call arrives...

  5. Separate forwarding rules in status available for "Busy or Not Registered"

    What about separating the forwarding rules for Busy or Not Registered? Many of our customers don't use the 3CX App for iOS/Android, they only use the Webclient or now the 3CX Desktop App, and when they are out of office, they are not registered in view of the phone system. Some of the customers...
    • PhilK
    • Thread
    • available busy busy or not registered extension status status
    • Replies: 0
    • Forum: Server

  6. Busy tone + Call logs - Best Practice

    Hey Guys, I've been searching through the forums on this but I just want to know what best practice here is. The problem: When users call and there is an issue with the call the call simply hangs up with no sound which confuses them as they are used to an engaged sound or various other things...

  7. Ring Group (momentarily busy) or Ring Queue (not passing the CRM integration)

    Thank you 3CX for platform! I've been installing and setting these up for the last few weeks however I have a small quirk that either needs clarification, workaround or maybe its in the pipeline. v16.0.507 Pro. 1. Setup = 4-6 SIP lines 6-10 extensions, all extensions in an 'Inbound Ring...
  8. EderPardeiro

    3CX with Audiocodes 310HD IPPhone

    Hi!!!! I'm replacing the PBX of a client, it used Asterix, now I have installed and configured 3CX with all the extensions. Everything is working perfectly except for 20 Audiocodes IP phones, model 310 HD. The extension is normally authenticating to 3CX. Can receive calls and speak with...

  9. Different queue prompts ("No agents logged on" and "All agents busy")

    Hello, We are currently trying to build a queue system which can distinguish between the following cases: Case 1: No agents logged into the queue: Play audio prompt "Please send us an e-mail instead" immediately and disconnect. Case 2: Agents logged in, but all of them are busy: Play audio...
    • bpgaw
    • Thread
    • agent busy destination if no answer maximum queue wait time queue
    • Replies: 2
    • Forum: Phone System / PBX
  10. Ymer

    3cx screen - On hook

    Hello, I'm trying to activate 3cx for inbound and outbound calls, but it isn't working. I'm using a Sonetel number, were results : 3CXPhone6.0.26523.0 [email protected]:65131, Registered 2018-10-27 17:20:57 GMT Please can you suggest me any solutions, because when I try to call...
  11. Sven Witlox

    3CX Andriod - Busy when on GSM call

    Hi All, When the function "Busy when on GSM call" is enabled, calls are still presented to the 3CX cliënt. When i'm busy on a GSM call, every 3CX is signalled with tone reminder. Settings on the cliënt such as do not "accept multiple calls" do not make any difference. I have noticed that this...

  12. [HELP] - SPA2102 Analog cordless problem

    Good morning guys, I'm close to having a boxing match with my SPA2102 and I really hope to avoid it if possible... I have an analog cordless connected to a linksys SPA2102 and I'm facing a weird issue... essentially if I call the intern of the SPA2102 the call is ok (voice a bit late but...

  13. Solved Busy numbers - how to make more obvious?

    I sometimes have users complain that their extension isn't working properly, because calls won't connect. What's actually happened, is they're calling people whose line is engaged. The 3CX Windows client very briefly turns the 'on hook' status area to 'busy', but blink and you'll miss it...

  14. Calls not forwarding when busy, line 2 rings

    Hello there, since about two weeks we have the issue that calls are not forwarded anymore when the called extension is busy. The checkbox "accept multiple calls" under forwarding settings is unchecked and it worked before without any changes. Is there any possiblity to forcibly disable all...
    • Realm
    • Thread
    • accept multiple calls additional line busy forwarding line second call
    • Replies: 12
    • Forum: Phone System / PBX

  15. [INFO] - BLF lights

    Good morning users, I was wondering something... is it possible to program a BLF light to show if the main line (the trunk to be more specific) is busy? Like someone is already calling exterally in or out... Thanks for the help so far... I really appreciate the speed of this community :)
  16. that1guy

    Blind Transfer to invalid (nonexistent) extension

    Greetings, Scenario: Caller calls in and is answered by x100. x100 attempts a blind transfer to x104. By mistake, the user at x100 enters "204" instead of "104". The transfer does not complete, and the call is then dropped. The user would prefer not using Attended Transfer. My initial...
    • that1guy
    • Thread
    • back blind busy extension invalid nonexistent transfer unicorns
    • Replies: 1
    • Forum: Phone System / PBX

  17. Forwarded calls busy announcement

    Hi, We have following problem in our company: A is forwarding calls to B. B has the option "If I am busy or my phone is unregistered, forward calls to: End call" enabled. If someone calls B and B is busy, they get the busy announcement. But if someone calls A and the call will be forwarded to...
  18. that1guy

    Solved Blind Transfer Back on Busy

    Greetings, Scenario: Call reaches extension A. A blind transfers the call to extension B. B is busy (on another call). Call needs to transfer back to extension A. Currently, calls go to voicemail when transferred to a busy extension. We are using v15.5. Under Settings>PBX>Transfer Back on...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom