cfd

  1. Dynamic Audio Prompt Expression Example

    Hi all. I am trying multiple expressions in the dynamic audio prompt and just not getting it. Can someone post an iif example? I see a variable strLanguage to 1 or 2 in beginning of CFD. Then in the dynamic audio express I have: [IIf(callflow$.strLanguage=="1","English.wav","Spanish.wav")]...

  2. CFD design for Predictive Dialer with Rest API option to download csv file

    I am trying to initiate outbound calls from a JSON response gotten from an endpoint. I have split the process into two flows as follows: 1. The first flow calls the Webservice which returns a json response. The flow has a C# component that writes a .csv file to the system. The C# code used is...

  3. Automatic scheduled multicast paging

    Our production floor is moving to scheduled department break times so nobody can complain about certain people taking more time off than others. The production manager wants me to *quickly* implement some sort of automated chime or tone from our massive Algo SIP horn speakers (...

  4. Multiple calls

    Hi everyone, I'm new and I recently started using the 3cx call flow designer app to create a flow for a predictive dialer switchboard. I created a dialer that retrieves all the numbers in 'ready' status from a database table, then starts calling them, if the recipient answers I update the...

  5. CFD to leave voicemail automatically

    Share any instructions/idea to leave a voicemail automatically if the outbound call is unanswered and reaches the voicemail box of the customer. If I need to use CFD, please suggest the components and attributed that needs to be used.

  6. Mysql Connection from CFD is not working but from CRM Integration is working

    I try to connect to Amazon Mysql Database using 3cx CFD I cannot connect and it show error as below. From script: inboundmap - CallID 0000018ED6BADA6A_12842 - Callflow - Error executing last component: MySqlConnector.MySqlException (0x80004005): Connect Timeout expired. --->...

  7. Dynamic Call Routing

    Hello, I am having trouble figuring out how to configure dynamic call routing. Here's the scenario: A call is placed from extension 10 to external number 123456789. When 123456789 calls back, the call goes straight to extension 10, ignoring other inbound rules. My idea was to somehow store...

  8. Solved C# code to check Extension

    I was looking for ways to check if the user's input is a valid extension or not (if the extension exists or not) and if the extension was registered or not (is it logged in on any soft/desktop phone or Mobile App). I found some code here on the forums to do that, But since I am not a developer...

  9. Survey component saving options

    Hi Guys, Running v18 and looking to implement a post call survey. I'm not looking to use a database in this instance and would like to store it in an accessible area for the customer. Anyone had any luck saving the recordings and .csv to an FTP server or possibly even SharePoint?
    • tgk
    • Thread
    • cfd ftp saving sharepoint survey survey component
    • Replies: 2
    • Forum: Call Flow Designer
  10. Alex Aubert

    CNAM from Zendesk

    Hi, I got this formula on the Voicemail received that create a ticket on zendesk ; the customers who like also to get the CNAM of the company if available. Is it possible to make a query in zendesk from the number to ghet the customers company name. My integration is working curently for...
    • Alex Aubert
    • Thread
    • cfd cnam zendesk 3cx integration
    • Replies: 1
    • Forum: Zendesk
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