Hello
Currently I need to create a ticket for Admin to assist me with the voicemail error problem on Deskphone Grandstream GXP-1625, however I no longer have information about the Mail account I previously registered with 3CX, so I will use my current 3CX account. that I have to create a...
Hello everyone
Let me ask: how do I manage voicemail now? Where is voicemail saved, and how do I change the path?
In case I don't have a PC or laptop, how can I play or listen to voicemails from extension numbers using a deskphone?
Is there a way to press a certain number, and the voicemails...
Hello everyone, currently I want to set up 2 hotlines on 1 deskphone, is it possible? And if so, can you share the instruction file with me?
And, besides the .WAV format, can the voicemail file be saved as a Text, Doc,... file?
Thanks
Hello,
Based on some brief research i did, it seems that the answer to my question is no.
But if you could please confirm:
Can an extension perform the Listen/Whisper/Barge In services with a desk phone? For example, by dialing a feature access code?
Or are those features only available in 3cx...
Hello everyone,
I have configure 3CX account on IP phone and if I go to webclient I have no choice change call control to IP Phone
Fun fact, on softphone (3cx app for Windows) on my desktop I have choice call controll - softphone or deskphone (CTI). I wants to switch from the app to only...
Hello,
we noticed that 3CX doesn't currently offers the option of deleting both the call list and the company phonebook when logging off from a hotdesking telephone (with none of all the manufacturer of desk telephones). This is an absolute knockout criterion for many of our customers when it...
Hey Guys,
I have a Yealink T41S and the user also uses the windows client for monitoring. When someone pages the group, the sound is coming out of the PC speakers instead of the phone. The windows client is setup for Deskphone too. IF we close the app, the sound comes out of the phone again...
Hi,
I've seen a couple of other requests for this feature, but I just wanted to jump on the bandwaggon to request it.
It would be nice to be able to use the keypad during calls when using a deskphone, as some of our clients have the deskphone tucked away at the back of the desk and would be...
Hello,
I followed the instructions here (https://www.3cx.com/sip-phones/grandstream-gxp17-series/) exactly.
It should also be noted that it isn't showing up under the phones tab, but is showing up under phone provisioning with the extension.
The phone is on the same network as the 3CX...
In our office, some people uses "3cx mobile client" (on Android and isas the only "primary" and unique phone (with bluetooth handset...). But BLF and call interface are not so useful (es. call transfer) on mobile phone clients.
If the android (and iOS) mobile client can act as a "deskphone" (so...
https://www.3cx.com/community/threads/prevent-multiple-cti-devices-dialog-being-displayed-by-windows-client.57398/
Nick Galea has said:
"the windows softphone is here to stay and also will be improved and rewritten"
"If people want to use CTI, they must use the web client.... The CTI in the...
Hoi!
So, I've got a scenario where reception calls come onto my softphone and my deskphone via a ring group, but I'm wondering if there's a way of logging my softphone out of the queue but not my deskphone. Does anyone have any ideas on how this could be achieved?
I've tested logging my...
Hi all,
when having all our contacts in the contact list starting with + (country code plus sign) it works perfectly to call these contacts using the 3CX client (Softphone).
Since most of our user have also a Deskphone some of them choose to use the 3CX client to dial/choose the number out of...
Hello,
I have had a few quality issues over our network here... We have about 30 phones, all of which are soft phones (latest stable 3cx version on server and end user clients) and we have issues with echo and quality and occasional droped calls. All of this seems to be related to QOS issues...