did

  1. New Update

    When we moved to the new update all of our calls are invalid now, I have checked that the DIDs are set but I cannot call in. Any help would be appreciated.
  2. DIDs Disappeared, Digital Receptionist Error

    I noticed that I wasn't getting calls anymore, so I logged into the admin app and noticed all the DIDs were unassigned. I reassigned most of them, but the digital receptionist can't with an error of "feature unavailable on current edition". I've been using the "always free hosted" for a number...
  3. abdallahessam

    Routing calls VIP customers

    Dears , I need to create cfd app for inbound calls in which every customer will input his number and if his number is listed as a VIP customer call would be routed to a specific extension , other customers will continue cfd and choose the proper queue based on their needs
  4. Holiday on different DIDs

    Hello, is there already a way on how to implement different holidays on different DIDs? As it stands, CFD is currently the only way. Anyone have any workaround on this? Thank you!
  5. Unable to route a DID to a users extension

    I am trying to give my users a direct line number and have obtained the DIDs from my SIP trunking provider (Breeze Connect) however I can't get the direct line to route to their extension instead it will only route to my digital receptionist which I have set to my main trunk number. I have tried...
  6. How To Get Not Used DID's

    We have 2 providers and we need to get the free not used did's for each one. Is there any way?
  7. Route Inbound call if calling a certain DID number

    I want to route an incoming call based on the caller ID AND based on the DID number that the caller is calling. So I have 2 DID numbers, 0110000002 and 0220000002 This is how I would like it to work: 1. When caller with caller id 0912345678 calls to 0220000002, then it must route to extension...
  8. Timezone setting at DID level?

    Can 3cx add Timezone setting at the DID level? Why: Multiple phones/DIDs in different time zones. After hours routing triggers 3 hours early on a DID for east coast when server is west coast. It seems there are couple area within 3cx for hours/timezones settings: Timezone at System level...
  9. Show SIP Trunk on iPhone default Dialer

    Hi there, i have a situation: my company has two different departments with 2 different number to call them. The question: is there the possibility to show which SIP Trunk is matched from the call on the default iOS dialer? I've already take a try setting Options from the Contact sections...
  10. blancers

    Inbound Number Reformatting with both Incoming CID and SIP Trunk number

    Hi, I have a scenario I have 5 SIP trunks on my 3CX. (Let's say the trunk numbers are 01001111, 01002222 ... 01005555) When an inbound call comes to 01001111 from an outside number (Let's say 09001234) then on the display of the phone it will show both the numbers (Such as 09001234:01001111, or...
  11. No salen las call ID configurados

    Hola estimados Uso twillio como suplidor , he configurado twillio sin problema, el punto es que tengo varias ofertas por paises y en cada configuracion de salida de llamadas he puesto que el DID principal sea sustituido por el de ese pais, para que los clientes los guarden y puedan devolver la...
  12. DaveA66

    Add DID range to SIP Trunk

    I would save a lot of time if we could add a DID range to a SIP trunk e.g. +441234567800-899
  13. Feature missing? - Calling main numbers of trunks internally / giving them an internal system extension

    Customer has a trunk with office hours, then the main number for an extension for break time filtering, if both are passed the call is forwarded to the queue. Both are configured with their announcements and queue music afterwards etc. Problem is if internal users want to call the queue, they...
  14. Custom CRM integration - Getting called number

    Hi, I'm creating custom CRM integration for 3CX but i need to pass the number that was called (DID) I was able to pass all sorts of data, but i can't find how to pass DID number
  15. Solved Clone DID configuration when using Geo-Redondancy

    The problem is when usign SIP Trunk Register, no matter how the option call source identification is configured, to have Geo-redondancy works, we must configure DIDs on the both SIP Trunks. It is very annoyuing and confusion for clients who have 20+ DIDs to have to deal with configuration of 2...
  16. Sip Trunk DID setup

    Hi all. I have a sip trunk with DID numbers 3000-3099 and the carrier sends 4 digits. My extensions are also 4 digits in length and they are numbers 3000-3099. The trunk also has a main number 5743321. I am lost on the configuration. Please assist. Do I do the following steps and it works? 1...
  17. DID variable Empty

    Hello, I am currently dabbling in call control through Call Flow Designer. I want to route the caller based on the DID. The branch in question, with the "transfer", is only at the end so it wouldn't be worth creating a second call flow. I noticed that the "session.did" variable is an empty...
  18. Solved Outbound Rules (Same Provider)

    I have 4 SIP numbers with 4 different passwords, under same IP. Since its impossible to have each number under a single trunk as DID (because of different credentials) i have to create 4 separate turnks and identical outbound rule per each. Now when 4 outbound rules are created following issue...
  19. DID's With FXO Gateway?

    We have a PBX setup with 8 analog linens going into an FXO gateway. We had recommended against this setup (we advised to get sip trunks), but they didn't listen. Either way i'm wondering if its possible, since we are using all 8 analog ports on the gateway, to setup a few extra DID's for some...
  20. seantp

    Import and export of DID's

    I've searched the forums and the previous conversations basically went, you have DID's they need to route. This is the logic for placing DID import/export in Rules instead of the DID page under the trunk. Where I think the conversation fell short, and is what I'm running into is that I'll bulk...